Water damage documentation

11/25/2015 (Permalink)

If at some point you experience a water damage claim, one of the first things you should focus on is documentation. We encourage our clients to take extensive documentation for several reason.

If proper documentation isn't taken, your insurance carrier may be hesitant to offer you the appropriate payouts that are necessary to cover the costs of the damages. Proper documentation increases the likelihood that you get reimbursed the right amount from the insurance carrier.

Before any mitigation services begin, first document all activity from beginning to end. Be sure to put together a comprehensive list of all damaged property such as personal items and structural. In addition, explain in detail the extent of the damage. Include as many photographs and recorded videos as possible.

The second aspect of the documentation process is to gather all paper documentation such as receipts, serial numbers, models, and brand names related to those damaged items. 

By following these steps, you will have the proper documentation to present to your insurance carrier to get paid the proper payouts.

- SERVPRO