Recent Water Damage Posts

What to Do When your Property Floods

9/14/2022 (Permalink)

What to Do When your Property Floods Interior of homes floods and causes extensive damages

Flooding in your home or business can have a variety of sources, from heavy rainfall to plumbing issues and more. If your property is underwater, here are some of the best steps to take to remediate it. 

Stop the source

If possible, stop the source of the flooding from releasing any more water. Understandably, this won’t always be the first step - however, if you’re able to identify the source and prevent it from releasing any more water, you should do so. 

Turn Off Electricity

Electricity and water do not mix well. Turning off the electricity will make it much safer and easier for you, emergency crews, and repair teams to quickly assess the property and begin remediation and cleanup. 

Evacuate

Even if the water level doesn’t seem to be rising, there are several possibilities that could make the flooded property unsafe for you or others who live and work there. When your property is flooded, you should vacate as quickly as possible. 

Document Damages

As you begin the restoration process, having photos or other documentation of the event will come in very handy to you, your insurance company, and any remediation and cleanup companies you partner with. Continue to document the cleanup process and any structural damage or damage to your belongings. 

Our professionals at SERVPRO of Fontana are experts in water damage - large or small. You can count on us for an immediate response and timely remediation. Contact us today at (909) 357-4337. 

Common Causes of Commercial Water Damage

9/12/2022 (Permalink)

Common Causes of Commercial Water Damage Water leaks through crack in pipes

Aside from severe weather and water damage from rainfall, there are many common causes of commercial water damage. When water damage strikes your commercial property, it is important to quickly identify the source in order to effectively remediate the problem and assess the damages. 

Top Culprits of Water Damage

Busted Pipes

It is very common for pipes to break and even burst. Water damage from pipes can be difficult to identify. Some signs that you have busted pipes in your commercial property include foul odors, water-like stains on ceilings and walls, and structural cracks in walls and flooring. 

Roof Damage

Roof damage is one of the more difficult culprits to determine. When the roof of your commercial property has been damaged, water can seep in from outside through even the smallest cracks and crevices and create extensive damages that can be very challenging to remediate. If you suspect water from roof damage, you want to take action as quickly as possible to avoid further structural damage.

Damaged HVAC System

HVAC system damage is among the most common causes of commercial water damage. Part of maintaining your HVAC system is regularly inspecting for any potential damages or health hazards. When your HVAC begins to wear out or is somehow damaged unexpectedly, water leakage can begin, rapidly spreading water throughout your property and posing new health risks. 

Window Damage

If any windows throughout your property are not sealing properly or are cracked and damaged in some way, you will likely be dealing with some water damage and spreading mold following your next rainstorm. While these damages are often the least extensive form of water damage, they still must be addressed in a timely manner.

As a business owner, you need a professional and reliable water damage remediation service to restore your property with as little disruption to the regular function of your regular business as possible. At SERVPRO of Fontana, we understand the importance of keeping your business open and running while water damage is remediated and the source is repaired. Call now at (909) 357-4337. 

5 Water Damage Misconceptions

9/11/2022 (Permalink)

5 Water Damage Misconceptions Water floods property

Water damage can strike at any time from a variety of different sources. Many people who find their property facing water damage do not fully understand what it means for their property going forward, and how to fully address the problem before damages worsen. 

It’s water, it will dry.

Water is extremely invasive and can seep into areas of your property that are much harder to get to, if not properly taken care of. When you choose not to use professional drying and cleanup services, you are choosing the likely outcome of severe structural damages and extensive mold posing a health hazard. 

Once we get rid of the water, everything is normal again!

Unfortunately, once you get rid of the water you are still forced to assess damages to the structure of the property, furniture and belongings, and any new sources of hazard or health hazards throughout the property. Then you must make a plan to sanitize the property and deeply disinfect to make sure you are preventing any other problems from arising. 

I can see all of the damage. 

Water damage always goes beyond what you see. Water spreads so quickly and easily that it can go into walls and trap moisture creating a conducive environment for mold spores and intense odors. 

The smell will go away on its own. 

It does not take long at all for mold to begin to grow.  Once this process begins, the odor becomes very difficult to eliminate. Because mold is a type of fungus, it gives off a strong, sometimes unbearable smell. Mold and other strong odors require professional treatment for removal through a dehumidification process and antimicrobial treatment.

It’s okay if cleanup and remediation are delayed

For a number of reasons, an immediate response to property flooding is imperative. At SERVPRO of Fontana, we are “faster to any disaster” with the training and equipment necessary to get your property back at its best as quickly as possible. 

Call now at (909) 357-4337.

Understanding the Different Sources of Water Damage

6/12/2022 (Permalink)

Water Floods Fontana Home Water damage to homes in Southern California can be caused by a variety of sources.

Water damage can strike unexpectedly from a variety of sources. Often, we associate water damage with homes with heavy rainfall, but this is not the only culprit when it comes to homes flooding in or near Fontana, California. While we do see water damage resulting from heavy rainfall in southern California, it is very important to understand the variety of sources from which water damage can arise.

Faucet Overflow

One of the more common causes of water damage to homes is faucet overflow. Leaving a faucet unattended and forgetting about it is not as uncommon as one might think. Especially if you have pets at home. We all know cats love to play with dripping water in the sink.

But once a sink or bathtub is left running, it may quickly fill with water and overflow without noticing until it is too late. Sometimes, neglect isn’t even an issue - faulty drains can catch a homeowner by surprise when leaving a sink that is unable to properly drain, even for a short period of time. 

Malfunctioning Appliances

Southern California homes have a variety of appliances that contain, hold, or distribute water. Each of these appliances is trusted to do a job without total supervision. Dishwashers, washing machines, and refrigerators can leak and toilets can overflow without warning. Water heaters are also a common culprit for water damage. With these as the source of home water damage, the water quickly spreads throughout the property leaking into crevices and lower levels of the property, also promoting conditions for mold growth. 

Drains Not Working Properly

When your home's external drainage system or gutter system is not functioning at its best, you may find interior and exterior flooding on your property seeping in through the ground level from the outside. You may also find that the water is entering through the roof, which can damage ceilings and walls while creating dangerous conditions. When water damage is coming from the roof, proper steps for roofing damage repair will likely also be necessary.

Whether your property is struck with water damage from rainfall or internal sources, it is important to know how to remediate the problem. Water is extremely invasive and very quickly causes extensive damage to your home and, without proper care, can make your property unsafe and create hazards. If you are facing any level of property damage from water, contact our professionals for an immediate response 24/7. 

Before and After: Residential Water Damage in CA

6/8/2021 (Permalink)

Residential Water Damage Residential Water Damage

If only homes came with manuals. Sure, there are plenty of DIY resources for tasks big and small, but even the most responsible homeowner simply can’t be prepared to handle everything life throws their way. But that’s why SERVPRO of Fontana is here: when disaster hits, we strap on our capes, and rush to the rescue!

Take a look at a couple of our most recent jobs out in San Bernardino County – and how our team saved the day:

Water Damage in Victorville

Folks in the High Desert may be used to unusual weather, but Mother Nature can’t take the blame for this mess in Victorville. A pipe had burst in the customer’s garage, affecting an adjacent bedroom. You can catch a glimpse of the waterlogged carpet and damp walls, especially in the closet area.

Unfortunately, once this kind of flooding has occurred, there’s no real way to salvage the walls or carpeting. Floodwaters can host harmful bacteria that pose a serious health risk, especially when the water has been sitting for an extended period of time. Drying out the spill isn’t enough to make the area livable – this would require some rebuilding.

SERVPRO arrived on the scene and got to work, packing out the affected areas and stripping both the carpeting and lower segments of the wall. Once the bare floor was exposed, we sanitized and dried the zone to prepare for new construction.

Of course, having your home torn apart while you’re trying to live there can be inconvenient, so our team always works as fast as can be done without sacrificing quality. This job was completed in just 4 days.

Burst Supply Line in Fontana

It’s every homeowner’s nightmare: going away for a fun-filled weekend, only to return to a flooded house. So when our customer in Fontana found just such an emergency awaiting, they called SERVPRO to the scene. 

A supply line had burst in the upstairs bathroom, affecting the entire downstairs level. And since nobody had been home to catch the problem right away, the water damage was pretty significant.

We arrived on scene and started the mitigation process right away, removing the damaged sections of wall and flooring and sanitizing the affected areas. It didn’t take long at all to get the home cleared for human residence once again.

Because we have plenty of experience with this sort of thing, our team also worked with the client and her insurance carrier to get the home cleared for reconstruction as quickly as possible. Situations like this can be very trying for homeowners, so SERVPRO does everything we can to make it easier.

SERVPRO of Fontana offers 24/7 service, including all major holidays – because emergencies don’t wait for normal business hours.  For water damage restoration, mold remediation and other residential services, call us today at (909) 357-4337.

What To DO If You Find Water Damage In Your Home

6/8/2021 (Permalink)

Water Damage Water Damage

When water damage occurs, it is critical that you take action immediately. Calling on the knowledgeable team at SERVPRO of Fontana is the first step to ensure the water is removed quickly and efficiently and your property is dried thoroughly to prevent damage. While your SERVPRO of Fontana professionals will arrive on the scene as quickly as possible, there are several steps you can take ensure your family’s safety and expedite the process.


Safety of your family and your home is always the first priority, so when water damage occurs, you want to make sure it is safe to remain in your home. Electrical issues as well as slip and fall hazards often result after water damage, so take care. If it is safe to do so, you can begin removing excess water. Remove all items from wood furniture and wipe away any excess water. You can also prop up wet cushions and other upholstered items. Placing aluminum foil or wooden blocks beneath furniture legs which are on top of wet carpeting can help protect both furnishings and carpet from further damage. In summer, turning on your AC can speed drying in your home.


It important that you remove valuables and art, placing them in a safe, dry area. Pick up all wet fabrics, hanging them to dry. It is also important to remove any books, papers, magazines or other items from wet floors to decrease potential damage. Until you are certain it is safe to do so, don’t use appliances, lighting, or ceiling fans. And never, use your household vacuum cleaner in an attempt to remove water.


Your SERVPRO of Fontana professionals are dedicated to a fast response in the event of water damage, and have the knowledge to prevent further damage and lower your restoration costs. Through the use of state of the art water restoration equipment and techniques, your SERVPRO of Fontana professionals will get the job done correctly, returning your Orange County home back to “normal” as quickly as possible.

What To Do If Your Basement Has Flooded

6/3/2021 (Permalink)

What To Do If Your Basement Has Flooded What To Do If Your Basement Has Flooded

If a water spill or full-fledged flood in your basement has you panicked, you’re not alone. Despite the fact that nearly all basements are prone to flooding, many homeowners are caught off-guard when it actually happens.

Here’s what to do when disaster strikes:

1) Shut Off Power

When heading into any flooded area, the first step should be to shut off all power to the room, including electricity and gas. Ideally you’ll want to do this before even entering the room, but this isn’t always possible; in many homes, the breaker panel is located in the basement. In these cases, proceed only if there is little/no standing water remaining.

Note: if you have to stand in water at any point to access your breaker panel, DO NOT – instead, call an electrician for assistance.

2) Determine the Source of the Flooding

Your next steps will depend somewhat on where the excess water is coming from. If there has been a large-scale flood in your area, this should be pretty obvious, but a water spill can also be the result of burst pipes, radiator leaks, backed-up drains, etc. If the water appears to be coming from somewhere within your home, try to shut off the source – and call a plumber for assistance if needed.

3) Move Affected Items Out

Any personal possessions you want to save should be allowed to dry out in a warm and well-ventilated place – outdoors might be the best option, provided it’s relatively sunny out. Give your stuff a good 48 hours to thoroughly dry, but recognize that not everything can necessarily be recovered. A damp basement is very inviting to fungal growth, so don’t delay or you risk having to toss out moldy and mildewy items.

4) Call a Flood Damage Repair Specialist

Even if you’re able to clean up all of the standing water (and sometimes there’s just too much), indoor flooding poses some real long-term dangers. Excess water in your walls or under the carpet creates the perfect conditions for wild mold growth, which – combined with bacteria-rich flood waters – poses a serious health risk for you and your family. The safest course of action is to call in a water damage specialist to dry out the basement, replace rotted or compromised wall sections, and disinfect the area.

SERVPRO of Fontana is proud to be the leader in Southern California flood damage repair. We’re available 24/7 and can work with your home insurance provider – call us today at (909) 357-4337.

5 Ways to Prevent Spring Thaw Flooding

5/12/2021 (Permalink)

5 Ways to Prevent Spring Thaw Flooding 5 Ways to Prevent Spring Thaw Flooding

5 Ways to Prevent Spring Thaw Flooding

We don’t usually think of springtime as being stormy and wild, but it can actually bring some pretty intense weather. Heavy rains, combined with thawing snow (even from nearby mountains), carry the risk of sudden and severe flooding.

Here are a few simple steps you can take to protect your home from springtime floods:

1) Check Your Drainage Systems

All modern homes are built with water drainage in mind – but if the water has nowhere to go, it’ll back up right into your house. Check the nearby flood drains for any signs of blockages, as well as any floor drains you may have indoors (in the garage or laundry room, for instance). If your home has rooftop drains, don’t forget to take a look at those too.

2) Clear Out Your Gutters & Downspouts

Gutters and downspouts are also important parts of your drainage system – they prevent water from collecting on the roof, and route it away from the house’s foundation. And although you should check them at least a couple of times each year, it’s after autumn and winter that most blockages occur. Fallen leaves, twigs, snow, and ice chunks can all cause water to pool and seep into your home if not removed.

3) Install a Sump Pump

When water enters your basement – whether through an obvious flood or through slow leaking underground – there’s no time to waste in getting rid of it. Sump pumps protect your home by automatically activating when water is detected, and pumping it safely out of the area.

If you already have a sump pump at home, this is a great time to make sure the intake valve is clear and that the pump is working properly. You can test it by removing the lid, pouring some water into the crock, and ensuring that the device turns on and begins pumping.

4) Set Up a Water Alarm / Flood Sensor

This isn’t something a lot of people think about, but any homeowner would do well to install a water alarm, sometimes also referred to as a flood sensor. They work much like a fire alarm, alerting you immediately when unwanted water is detected in your home and before the damage can spiral out of control. These devices usually start at a very affordable $10-15 – a small price to pay for peace of mind.

5) Purchase Flood Insurance

When it comes to water damage, an ounce of prevention is worth a gallon of cure. But everyone gets caught off-guard sometimes, and having sufficient insurance makes the cure a lot easier to swallow. Make sure your home insurance policy covers flooding, especially if your home is in a flood-prone area.

For all of your water damage repair and restoration needs, contact SERVPRO of Fontana today at (909) 357-4337.

5 Tips to Keep Your Garage From Flooding

5/11/2021 (Permalink)

5 Tips to Keep Your Garage from Flooding 5 Tips to Keep Your Garage from Flooding

5 Tips to Keep Your Garage from Flooding

When stormy weather or snowmelts cause floods to approach your home, your garage is usually one of the first places at risk. Without preventative measures, a flooded garage can easily cause thousands of dollars in damage – or worse.

Check out a few of our top tips to keep floodwaters safely out of your garage:

1) Improve Drainage Around Your Home

While public streets are fitted with drains that usually handle any overflow, they can easily be overwhelmed in a serious flood, causing water to back up onto your property. You can take steps to improve drainage immediately around your home by installing low-key French drains that route water underground and away from the house.

2) Maintain Your Home’s Weather-Stripping

Those little strips of rubber or vinyl at the bottom of your garage door serve an important purpose: they form a seal strong enough hold against moderate water pressure, and can prevent minor floods from entering your home. But weather-stripping does wear down over time, especially as it’s exposed to the elements. Check it for cracks or other signs of damage, and be prepared to replace it regularly.

3) Have Your Foundation Inspected

Water doesn’t need a grand entryway to get into your home – even the smallest crack in a foundation will do. And a slow groundwater drip can cause real damage over time, not to mention the threat posed by a sudden flash flood. These cracks are often barely visible, so if you have any concerns about your foundation, it’s best to call in a professional to do the inspection and repairs.

4) Install Flood Vents

As tough as garage doors may look, they aren’t built to withstand pressure – and raging floodwaters pack a lot of force. Flood vents allow a controlled flow of water to pass below your home, relieving pressure and preventing serious damage from occurring. If you live in a particularly flood-prone area, these may be a smart investment.

5) Set Up Barriers

It may not be the prettiest solution, but if a flood is approaching there’s no time to waste in setting up physical bariers. Sandbags are commonly used due to their low cost and high effectiveness, but you can often find inflatable or constructed alternatives at home supply stores.

Don’t let a little bad weather ruin your garage. For water damage restoration and repair, call SERVPRO of Fontana today at (909) 357-4337

What to do When You Discover Water Damage in your Home

5/14/2020 (Permalink)

When water damage occurs, it is critical that you take action immediately. Calling on the knowledgeable team at SERVPRO of Fontana is the first step to ensure the water is removed quickly and efficiently and your property is dried thoroughly to prevent damage. While your SERVPRO of Fontana professionals will arrive on the scene as quickly as possible, there are several steps you can take ensure your family’s safety and expedite the process.


Safety of your family and your home is always the first priority, so when water damage occurs, you want to make sure it is safe to remain in your home. Electrical issues as well as slip and fall hazards often result after water damage, so take care. If it is safe to do so, you can begin removing excess water. Remove all items from wood furniture and wipe away any excess water. You can also prop up wet cushions and other upholstered items. Placing aluminum foil or wooden blocks beneath furniture legs which are on top of wet carpeting can help protect both furnishings and carpet from further damage. In summer, turning on your AC can speed drying in your home.


It important that you remove valuables and art, placing them in a safe, dry area. Pick up all wet fabrics, hanging them to dry. It is also important to remove any books, papers, magazines or other items from wet floors to decrease potential damage. Until you are certain it is safe to do so, don’t use appliances, lighting, or ceiling fans. And never, use your household vacuum cleaner in an attempt to remove water.


Your SERVPRO of Fontana professionals are dedicated to a fast response in the event of water damage, and have the knowledge to prevent further damage and lower your restoration costs. Through the use of state of the art water restoration equipment and techniques, your SERVPRO of Fontana professionals will get the job done correctly, returning your Orange County home back to “normal” as quickly as possible.

Conditions in San Bernardino County Could Be Right For Mold

5/13/2020 (Permalink)

Mold Damage SERVPRO of Fontana knows what to do if mold grows in your home.

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Fontana to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at (909) 357-4337

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Fontana for mold remediation services.

What to do When You Discover Water Damage in your Home

5/13/2020 (Permalink)

When water damage occurs, it is critical that you take action immediately. Calling on the knowledgeable team at SERVPRO is the first step to ensure the water is removed quickly and efficiently and your property is dried thoroughly to prevent damage. While your SERVPRO professionals will arrive on the scene as quickly as possible, there are several steps you can take ensure your family’s safety and expedite the process.

Safety of your family and your home is always the first priority, so when water damage occurs, you want to make sure it is safe to remain in your home. Electrical issues as well as slip and fall hazards often result after water damage, so take care. If it is safe to do so, you can begin removing excess water. Remove all items from wood furniture and wipe away any excess water. You can also prop up wet cushions and other upholstered items. Placing aluminum foil or wooden blocks beneath furniture legs which are on top of wet carpeting can help protect both furnishings and carpet from further damage. In summer, turning on your AC can speed drying in your home.

It important that you remove valuables and art, placing them in a safe, dry area. Pick up all wet fabrics, hanging them to dry. It is also important to remove any books, papers, magazines or other items from wet floors to decrease potential damage. Until you are certain it is safe to do so, don’t use appliances, lighting, or ceiling fans. And never, use your household vacuum cleaner in an attempt to remove water.

Your SERVPRO professionals are dedicated to a fast response in the event of water damage, and have the knowledge to prevent further damage and lower your restoration costs. Through the use of state of the art water restoration equipment and techniques, your SERVPRO professionals  will get the job done correctly, returning your Orange County home back to “normal” as quickly as possible.

Water Damage to Commercial Building in Fontana

4/1/2020 (Permalink)

fix water damage Water Damage in Fontana

A sewage main line created several inches of standing water in this Fontana business. SERVPRO of Fontana worked around the clock to restore the effected area and prevent any secondary damage from occurring. We know that commercial water damage can cost a business thousands of dollars in productivity; it is always our goal to help keep your business running as flawlessly as possible through the restoration process. 

Water Damage What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. 

Our SERVPRO Representative will ask several questions: 

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)? 

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Fontana arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

For help restoring your commercial space after a water loss, call SERVPRO of Fontana at (909)357-4337. We’ll make it “Like it never even happened.”

Faster to Fontana Water Damage Event

4/1/2020 (Permalink)

living room water damage SERVPRO of Fontana provides 24 hour fire and water damage restoration service in San Bernardino County

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Fontana provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Fontana arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 (909)357-4337

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Fontana

SERVPRO of Fontana specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

 

4 Ways To Protect Your Garage From Springtime Flooding

3/18/2019 (Permalink)

Flood Fontata CA

Springtime tends to bring rainy weather. Combine that with warm temperatures that melt snowdrifts (in your area, and on nearby mountains), and you’ve got a recipe for plenty of excess water. Rivers are more likely to spill their banks in the spring, and higher-than-normal groundwater levels can cause leaks into your garage/basement that you aren’t even able to detect beforehand.

That’s why spring is the perfect time to take steps towards protecting your garage from flooding. Here are a few of our top tips:

1) Replace Your Weather-Stripping

Weather-stripping is the process of sealing openings (like doors and windows) against the elements. In your garage, you’ll probably see it in the form of rubber strips at the bottom of your doors. When intact, they form a seal strong enough to keep moderate water flow from entering your garage. But as weather-stripping will wear down over time, it’s important to check it periodically for cracks or other signs of damage, and to replace it if needed. Don’t worry – it’s an easy and inexpensive task.

2) Ensure Your Home Has Adequate Drainage

Public streets (and even many private ones) have gutters and drains that are your home’s first defense against heavy waters. But they aren’t infallible, and during times of particularly heavy flooding they may overflow and allow water to back up onto your property – particularly risky if the nearby land slopes downwards toward your home. If you don’t have something similar already, consider having a French drain installed to route water safely away from your garage.

3) Install Flood Vents

If drainage is lacking around your home, flood vents are one easy and efficient way to alleviate the problem. They allow any water that has entered your garage to drain in a safe and controlled fashion. While their effectiveness will be limited against a massive flash flood, homeowners who frequently contend with a relatively small amount of water in the garage will find flood vents a smart investment.

4) Lay Down Flood Barriers

Low-level floods can be kept at bay by physical barriers. Sandbags are common and inexpensive option, though their weight can pose a challenge without the proper equipment. Inflatable flood barriers (or “quick dams”), which rapidly expand when they make contact with water, are also available from home supply stores. It’s important to note that you don’t generally want to completely barricade your property – this can result in water pooling between buildings and causing additional damage. Rather, set up a pyramid-shaped wall near the flood zone to divert the moving waters away from your home as much as possible.

For more water damage restoration tips and professional service, call SERVPRO of Fontana today at (909) 357-4337.

Roof Leak in Rialto CA

3/6/2018 (Permalink)

Effective drying technique to restore this home in Rialto CA affected by water damage

Water Damage in Rialto CA

SERVPRO of Fontana was called to the scene of this natural disaster in Rialto CA. Located in San Bernardino County, Rialto is a small city that received a downpour of rain last month, resulting in water damage for a lot of homeowners and business owners in the area.

Thankfully SERVPRO of Fontana specializes in water damage repair and cleanup, so when our clients called for help - we were quick to arrive at the scene. 

As you can see in the photo, we helped restore the areas affected using our moisture monitoring equipment, which ensures that your property is completely dried. In the case of this home in Rialto, the roof leaked causing damage to the upstairs bedroom. We tarped the roof, demoed the affected materials, sanitized the structure and dried it out.

We are proud to serve Southern California:

Whether you're experiencing water damage at your home or commercial property, SERVPRO of Fontana is ready to respond to any water crises with our team of trained professionals. Give us a call if you need help with your water emergency: (909) 357-4337.

Want to learn more about SERVPRO of Fontana? Read more about our SERVPRO Employees here.

And remember - we also specialize in fire damage, mold remediation, air ducts and HVAC cleaning, vandalism and grafitti, and more. 

Before and After: Residential Water Damage in CA

1/15/2018 (Permalink)

Water Damage in San Bernardino

If only homes came with manuals. Sure, there are plenty of DIY resources for tasks big and small, but even the most responsible homeowner simply can’t be prepared to handle everything life throws their way. But that’s why SERVPRO of Fontana is here: when disaster hits, we strap on our capes, and rush to the rescue!

Take a look at a couple of our most recent jobs out in San Bernardino County – and how our team saved the day:

Water Damage in Victorville

Folks in the High Desert may be used to unusual weather, but Mother Nature can’t take the blame for this mess in Victorville. A pipe had burst in the customer’s garage, affecting an adjacent bedroom. You can catch a glimpse of the waterlogged carpet and damp walls, especially in the closet area.

Unfortunately, once this kind of flooding has occurred, there’s no real way to salvage the walls or carpeting. Floodwaters can host harmful bacteria that pose a serious health risk, especially when the water has been sitting for an extended period of time. Drying out the spill isn’t enough to make the area livable – this would require some rebuilding.

SERVPRO arrived on the scene and got to work, packing out the affected areas and stripping both the carpeting and lower segments of the wall. Once the bare floor was exposed, we sanitized and dried the zone to prepare for new construction.

Of course, having your home torn apart while you’re trying to live there can be inconvenient, so our team always works as fast as can be done without sacrificing quality. This job was completed in just 4 days.

Burst Supply Line in Fontana

It’s every homeowner’s nightmare: going away for a fun-filled weekend, only to return to a flooded house. So when our customer in Fontana found just such an emergency awaiting, they called SERVPRO to the scene. 

A supply line had burst in the upstairs bathroom, affecting the entire downstairs level. And since nobody had been home to catch the problem right away, the water damage was pretty significant.

We arrived on scene and started the mitigation process right away, removing the damaged sections of wall and flooring and sanitizing the affected areas. It didn’t take long at all to get the home cleared for human residence once again.

Because we have plenty of experience with this sort of thing, our team also worked with the client and her insurance carrier to get the home cleared for reconstruction as quickly as possible. Situations like this can be very trying for homeowners, so SERVPRO does everything we can to make it easier.

SERVPRO of Fontana offers 24/7 service, including all major holidays – because emergencies don’t wait for normal business hours.  For water damage restoration, mold remediation and other residential services, call us today at (909) 357-4337.

You have a Slab Leak, Now what?

12/15/2017 (Permalink)

slab leak

Home ownership is one of the many joys we get to experience in life. It is the physical representation of owning something, claiming it as our own, and a staple of showing consistency, a state of permanency, and stability.  As much as the joys of home ownership are apparent, there also comes the stress and worry when something happens in our homes. Whether it is something minor like the air conditioning going out (which isn’t minor in Southern California, but maybe to others), or something major like a slab leak, it is always best to prepare you when things do happen.  Most homes tend not to have slab leaks but when they do it is necessary to take immediate action to diverge extreme damage to your home and yourself. What is a slab leak you may ask? A slab leak is a pumping leakage found either in or below the concrete layer of your home. Here are some signs you have a slab leak in your home:

1. A sudden, and unexplained spike in your water bill

You’ve noticed an increase of your water bill even when it is out of season for the bill to be so high. This is an early sign since you could have constant water flow from a leak.

2. Water pooling where it shouldn’t

When you have a leak, water will begin to accumulate under your foundation until it finds a way to escape. The most prominent area would be shown outside of your home, the house would look like it’s leaking.

3. Damp carpet and warp hard flooring has suddenly appeared

The water accumulate underneath may not have anywhere to go, so will begin to bubble under your carpet or hard flooring.

4. Mold or mildew has appeared, either visibility or a smell

With an access of water in one location with dry materials, mold will eventually appear under your carpet or floor. You may not be able to see it, but you will smell it.

5. You have a decrease it water pressure

Constant water is flowing in your house, so when you turn on a faucet there will be less water than usual for your daily shower or washing the dishes.

6. The hot water heater is constantly running

The equivalent of leaving the hot water running in your home 24/7, which will result in having less hot water for daily necessity and life.

7. Your floor has become hot in certain areas.

With all the water hanging out under your floors, you will notice random hot spots moving from one room to the next. With nowhere to go, the pressure will build causing the water to trap, and create heat.

Has all these things happened in your home? Maybe one or two of them has happened, but you are getting considered about it. You recognize that you may have a slab leak based on the following signs. You need to take immediate action to prevent further damage to your home. Do not wait.  Calling in a professional is necessary to look at the damage and determine what it takes to repair the mess causes by your slap leak. Once they have accessed the damage, they can begin to making your house feel like home again.

SERVPRO provides the best water service in the Fontana area, which a quick, easy and professional approach to getting your home back to tip top shape. For water damage and more, SERVPRO of Fontana is the name you can trust. Call us today at (909) 357-4337 and let us know how we can help.

What is “Black Water”?

9/14/2017 (Permalink)

It’s true that flooding is a major risk for homeowners all over the US, but not all floodwaters are created equal. These waters may be loaded with biological waste that poses a serious health risk – even if it’s not immediately obvious. This is what flood damage repair specialists call “black water”.

Black water is particularly dangerous because the effects can linger long after the visible liquid has dried up. Here’s what you need to know as a homeowner:

Where Does Black Water Come From?

Not all flooding involves black water, but it’s more common than you might expect.

When speaking about water damage, flood cleanup professionals use three distinct categories:

  • Category 1 Water: this refers to relatively clean water that is unlikely to pose any real threat – aside from annoyance – to you or other residents. Examples could include an overflowing tub, or a leaky supply pipe underneath the sink.
  • Category 2 Water: aka “gray water”, this describes water with a significant amount of microorganisms and other contaminants – enough to cause illness if consumed or sometimes even just through exposure. Examples might include discharge from your washing machine, or small amounts of groundwater leaking through the basement foundation.
  • Category 3 Water: aka “black water”, this is grossly unsanitary runoff that’s heavy with contaminants. Weather-related flooding is very likely to consist of black water, as sewage systems back up and combine with overflowing rivers/streams to shift around huge amounts of organic material. Gray water that’s been allowed to stand and pool can quickly turn into black water as well.

As a rule of thumb, any water entering your home directly from the outdoors is likely to contain some level of contaminant – and could either be classified as black water, or could quickly become black water without prompt attention. Any sewage/toilet backflow would also be considered black water, regardless of its visible color/content.

How to Get Rid of Black Water

Once black water has entered your house or apartment, these microscopic contaminants will settle and linger in affected areas – walls, floors, furniture, etc. Mopping up the mess simply isn’t enough to sterilize the home.

Your best bet, by far, is to call in the professionals. Safely cleaning up black water usually requires sections of walls and flooring to be replaced, while furniture may or may not be salvageable (depending mostly on what it’s made out of, and how long the water has been present). There’s no sense in delaying – it’s dangerous to even be inside a contaminated home without protective gear.

For black water removal and flood damage repair, SERVPRO of Fontana is the name Californians trust. Contact us today at (909) 357-4337 – we’re available 24/7 for emergency cleanup services.

What to Do If Your Basement Has Flooded

8/9/2017 (Permalink)

If a water spill or full-fledged flood in your basement has you panicked, you’re not alone. Despite the fact that nearly all basements are prone to flooding, many homeowners are caught off-guard when it actually happens.

Here’s what to do when disaster strikes:

1) Shut Off Power

When heading into any flooded area, the first step should be to shut off all power to the room, including electricity and gas. Ideally you’ll want to do this before even entering the room, but this isn’t always possible; in many homes, the breaker panel is located in the basement. In these cases, proceed only if there is little/no standing water remaining.

Note: if you have to stand in water at any point to access your breaker panel, DO NOT – instead, call an electrician for assistance.

2) Determine the Source of the Flooding

Your next steps will depend somewhat on where the excess water is coming from. If there has been a large-scale flood in your area, this should be pretty obvious, but a water spill can also be the result of burst pipes, radiator leaks, backed-up drains, etc. If the water appears to be coming from somewhere within your home, try to shut off the source – and call a plumber for assistance if needed.

3) Move Affected Items Out

Any personal possessions you want to save should be allowed to dry out in a warm and well-ventilated place – outdoors might be the best option, provided it’s relatively sunny out. Give your stuff a good 48 hours to thoroughly dry, but recognize that not everything can necessarily be recovered. A damp basement is very inviting to fungal growth, so don’t delay or you risk having to toss out moldy and mildewy items.

4) Call a Flood Damage Repair Specialist

Even if you’re able to clean up all of the standing water (and sometimes there’s just too much), indoor flooding poses some real long-term dangers. Excess water in your walls or under the carpet creates the perfect conditions for wild mold growth, which – combined with bacteria-rich flood waters – poses a serious health risk for you and your family. The safest course of action is to call in a water damage specialist to dry out the basement, replace rotted or compromised wall sections, and disinfect the area.

SERVPRO of Fontana is proud to be the leader in Southern California flood damage repair. We’re available 24/7 and can work with your home insurance provider – call us today at (909) 357-4337.

5 Tips to Keep Your Garage from Flooding

5/16/2017 (Permalink)

5 Tips to Keep Your Garage from Flooding


When stormy weather or snowmelts cause floods to approach your home, your garage is usually one of the first places at risk. Without preventative measures, a flooded garage can easily cause thousands of dollars in damage – or worse.


Check out a few of our top tips to keep floodwaters safely out of your garage:


 


1) Improve Drainage Around Your Home


While public streets are fitted with drains that usually handle any overflow, they can easily be overwhelmed in a serious flood, causing water to back up onto your property. You can take steps to improve drainage immediately around your home by installing low-key French drains that route water underground and away from the house.


 


2) Maintain Your Home’s Weather-Stripping


Those little strips of rubber or vinyl at the bottom of your garage door serve an important purpose: they form a seal strong enough hold against moderate water pressure, and can prevent minor floods from entering your home. But weather-stripping does wear down over time, especially as it’s exposed to the elements. Check it for cracks or other signs of damage, and be prepared to replace it regularly.


 


3) Have Your Foundation Inspected


Water doesn’t need a grand entryway to get into your home – even the smallest crack in a foundation will do. And a slow groundwater drip can cause real damage over time, not to mention the threat posed by a sudden flash flood. These cracks are often barely visible, so if you have any concerns about your foundation, it’s best to call in a professional to do the inspection and repairs.


 


4) Install Flood Vents


As tough as garage doors may look, they aren’t built to withstand pressure – and raging floodwaters pack a lot of force. Flood vents allow a controlled flow of water to pass below your home, relieving pressure and preventing serious damage from occurring. If you live in a particularly flood-prone area, these may be a smart investment.


 


5) Set Up Barriers


It may not be the prettiest solution, but if a flood is approaching there’s no time to waste in setting up physical bariers. Sandbags are commonly used due to their low cost and high effectiveness, but you can often find inflatable or constructed alternatives at home supply stores.


Don’t let a little bad weather ruin your garage. For water damage restoration and repair, call SERVPRO of Fontana today at (909) 357-4337.

5 Ways to Prevent Spring Thaw Flooding

5/16/2017 (Permalink)

5 Ways to Prevent Spring Thaw Flooding

We don’t usually think of springtime as being stormy and wild, but it can actually bring some pretty intense weather. Heavy rains, combined with thawing snow (even from nearby mountains), carry the risk of sudden and severe flooding.

Here are a few simple steps you can take to protect your home from springtime floods:

1) Check Your Drainage Systems

All modern homes are built with water drainage in mind – but if the water has nowhere to go, it’ll back up right into your house. Check the nearby flood drains for any signs of blockages, as well as any floor drains you may have indoors (in the garage or laundry room, for instance). If your home has rooftop drains, don’t forget to take a look at those too.

 

2) Clear Out Your Gutters & Downspouts

Gutters and downspouts are also important parts of your drainage system – they prevent water from collecting on the roof, and route it away from the house’s foundation. And although you should check them at least a couple of times each year, it’s after autumn and winter that most blockages occur. Fallen leaves, twigs, snow, and ice chunks can all cause water to pool and seep into your home if not removed.

 

3) Install a Sump Pump

When water enters your basement – whether through an obvious flood or through slow leaking underground – there’s no time to waste in getting rid of it. Sump pumps protect your home by automatically activating when water is detected, and pumping it safely out of the area.

 

If you already have a sump pump at home, this is a great time to make sure the intake valve is clear and that the pump is working properly. You can test it by removing the lid, pouring some water into the crock, and ensuring that the device turns on and begins pumping.

 

4) Set Up a Water Alarm / Flood Sensor

This isn’t something a lot of people think about, but any homeowner would do well to install a water alarm, sometimes also referred to as a flood sensor. They work much like a fire alarm, alerting you immediately when unwanted water is detected in your home and before the damage can spiral out of control. These devices usually start at a very affordable $10-15 – a small price to pay for peace of mind.

 

5) Purchase Flood Insurance

When it comes to water damage, an ounce of prevention is worth a gallon of cure. But everyone gets caught off-guard sometimes, and having sufficient insurance makes the cure a lot easier to swallow. Make sure your home insurance policy covers flooding, especially if your home is in a flood-prone area.

For all of your water damage repair and restoration needs, contact SERVPRO of Fontana today at (909) 357-4337.

Flood Damage Repair in Anaheim Hills

5/8/2017 (Permalink)

This shows how we stripped out the damaged carpeting and affected areas of the wall.

Remember all the rainfall Southern California got back in January? These storms were so severe that they caused flooding in some areas – which brought us out to Anaheim Hills for one of our latest jobs.

The customer called up SERVPRO of Fontana to report heavy water damage to their house. Time was of the essence on this job, as the property was in escrow and the homeowner was (understandably) dreading the prospect of delays.

Our team arrived on scene to survey the damage. The January rainstorms had left the backyard flooded, and the water had entered the home, where it pooled in the recessed family room.

Not only was the carpeting soaked through, but the walls had also absorbed a lot of moisture. Floodwater can carry all sorts of harmful contaminants, including deadly bacteria and viruses – and if it’s allowed to settle, it can cause structural damage and invites mold to take root. In order to make the home safe again, the affected wood and carpeting would need to be replaced, and fast.

We quickly got to work at the source of the issue, containing and draining the water remaining in the yard. Even though the rains had passed and further flooding was unlikely, standing water still poses a structural risk to the house, as it can infiltrate the foundation and sheetrock.

Once the scene was contained, we stripped out the damaged carpeting and affected areas of the wall, and began using heavy-duty air movers to dry out the area. While the home dried, our technicians inspected it for mold and other harmful microbes. We needed to treat these with disinfectants before the house would be safe to live in once again.

Thanks to fast action and our expert team of water cleanup professionals, SERVPRO saved the day. Within just 5 days, the loss work was completed and the home was ready for repairs – and the owner was able to complete the property sale without any delays.

For water damage cleanup and restoration from the name you can trust, turn to SERVPRO of Fontana. Contact us today and let us know how we can help.

Psychrometrics

12/30/2015 (Permalink)

Psychromrtrics is the study of the air and its properties. The properties of temperature, humidity, vapor pressure and dew point are measured to evaluate air conditions in the structure, enabling a SERVPRO professional to create the proper atmosphere for more efficient drying.

Water can damage materials in two ways: first, by absorption through direct contact with water; and second, absorption of moisture from the air. Measuring the moisture content of the air is critical to the drying process.

Restoration professionals must establish an enviorment favorable for drying. The restoration professional must also understand how to manipulate temperature and humidity levels to produce optimum drying conditions, without causing secondary damages through improper drying processes.

Types of water

12/30/2015 (Permalink)

*examples

- Clean Water- Broken pipe, icemaker, drain overflow no waste or contaminants.

- Gray Water- Washing machine, dishwasher, roof leak some soils and contaminants.

- Black Water- Raw sewage, floods high degree of waste and contaminants.

Air Moving Equipment

12/17/2015 (Permalink)

Air movers are used in water damage restoration to enhance evaporation at the surface level, thereby reducing dry time. As airflow at the surface level increases, the moisture in the air increases. The moisture is then eliminated via the use of dehumidification equipment.

- SERVPRO

Tips for preventing frozen pipes

12/7/2015 (Permalink)

- Winterize your home by insulating walls and attics, caulking and weather - stripping doors and windows, and installing storm windows or covering windows with plastic.

- Check the insulation around your pipes in crawl places and attics.

- Insulate pipes with insulation or newspapers and plastic.

- Allow faucets to drip a little during cold weather to avoid freezing.

- Keep your thermostat set at the same temperature both day and night. Drops in temperature are more common overnight.

- Leave cabinet doors open under sinks.

Contaminated Water Do's & Dont's

12/4/2015 (Permalink)

DO:

- Avoid all contact with sewage and items contaminated by sewage.

- Wash your hands thoroughly after contact with contaminated items.

- Contact a service professional.

DONT:

- Spread contaminated water by walking unnecessarily on damaged or wet areas.

- Turn on the HVAC system if there is a possibility of spreading contaminated air.

- Use household fans to dry the structure and spread contaminants.

- Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

-SERVPRO

Dehumidification Equipment

12/4/2015 (Permalink)

By extracting water vapor from the air, dehumidifiers lower the relative humidity, which in turn increases the rate of evaporation. In a water damaged structure, dehumidifiers pull in the moist, humid air then discharge dry, warm air. The dry air acts like a sponge, absorbing moisture from wet materials. SERVPRO Franchise professionals use two types of dehumidifiers.

** Refrigerant dehumidifiers - work similarly to air conditioners.

** Desiccant Dehumidifiers - use chemicals called desiccants that readily absorb moisture from the air. 

-SERVPRO

SERVPRO Response Guidelines

12/2/2015 (Permalink)

* 1-4-8 Service response guidelines.

1- Within one hour from notice of loss, a SERVPRO professional  

     will contact you to service arrangements.

4- Within four hours of loss notification, a SERVPRO professional 

    will be on-site to start mitigation services.

8- Within eight business hours of on-site arrival, a verbal  

    briefing of the scope of work will be communicated to the

    appropriate person.

**** Exceptions may apply under certain conditions, such as local catastrophic event or storm situation. 

- SERVPRO

Water damage documentation

11/25/2015 (Permalink)

If at some point you experience a water damage claim, one of the first things you should focus on is documentation. We encourage our clients to take extensive documentation for several reason.

If proper documentation isn't taken, your insurance carrier may be hesitant to offer you the appropriate payouts that are necessary to cover the costs of the damages. Proper documentation increases the likelihood that you get reimbursed the right amount from the insurance carrier.

Before any mitigation services begin, first document all activity from beginning to end. Be sure to put together a comprehensive list of all damaged property such as personal items and structural. In addition, explain in detail the extent of the damage. Include as many photographs and recorded videos as possible.

The second aspect of the documentation process is to gather all paper documentation such as receipts, serial numbers, models, and brand names related to those damaged items. 

By following these steps, you will have the proper documentation to present to your insurance carrier to get paid the proper payouts.

- SERVPRO

Emergency water damage tips for insured.

11/25/2015 (Permalink)

*These tips are for clean water situations only.

-shut off water source.

-remove excess water by mopping or blotting.

-remove and prop up wet upholstery cushions for even drying.

-place foil or wood blocks under furniture legs.

-hang furs and leather goods seperately at room temp.

-remove oriental or other colored rugs from wet carpeting.

-do not use regular vacuum to remove water.

-do not turn on ceiling fixtures if ceilig is wet, and keep out of areas where ceilings are sagging from reatined water.

-do not leave books, magazines or other colored items on wet carpeting.

-have emergency ready plan in place. 

- SERVPRO