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Fire & Water - Cleanup & Restoration

Archived Blog Posts

San Bernardino County Building Owners and Managers: Follow These Mold Safety Tips if You Suspect Mold

5/13/2020 (Permalink)

Mold Damage Be careful! Without proper training, you could be spreading mold throughout your business.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Fontana for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Fontana specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (909)357-4337

SERVPRO Faster To Any Size Disaster

5/13/2020 (Permalink)

Commercial Water Damage San Bernardino County Business Owners: We provide immediate service day or night!

SERVPRO of Fontana provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in San Bernardino County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (909) 357-4337

Commercial Services

There's never a convenient time for fire or Water damage to strike your San Bernardino County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

San Bernardino County Smoke and Soot Cleanup

5/13/2020 (Permalink)

Smoke Damage from Fire Smoke and Soot Damage Can Cause a Pervasive Odor in Your San Bernardino County Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Fontana will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (909) 357-4337

San Bernardino Wildfire Damage

5/13/2020 (Permalink)

Wild Fires SERVPRO of Fontana provides fire, soot and water damage restoration service in San Bernardino County

The active wildfires here in Southern California are increasing their impact as growing Santa Ana winds add fuel to these devastating blazes that are encroaching in our area. According to the New York Times, new fires broke out in Malibu on December 7, with at least 96,000 acres already burned in the Ventura area and 116,000 acres in Los Angeles County. Evacuations have closed hundreds of schools and forced 200,000 of our neighbors to seek safety. The “Thomas Fire” in the Ventura area continues to burn with the aid of strong winds. This fire has caused the closure of the 101 freeway and a boil-water advisory was issued for Ventura County. Santa Ana winds The Santa Ana winds that are enabling the fires to rapidly increase their reach can have speeds in excess of 60 miles per hour. They are not expected to diminish until Friday into Saturday at the earliest. The National Weather Service has warned of “very rapid fire growth” in this area. SERVPRO Meteorologist Lela Davis said that the Santa Ana winds were already very dry when they reached the Southern California valley, allowing them to quickly pull moisture out of vegetation, increasing the risk for wildfires. For the first time ever, a purple wind warning was issued for today under the color-coded system used to advise about high winds. This purple warning pushed wind expectations from the “high” category to “extreme”. Ready to help Here at SERVPRO of Fontan we are monitoring this wildfire situation closely. Our thoughts are with those neighbors who may be put in harms’ way during this event. In many cases, a wildfire can result in a total loss for a home or business, but in others it may be a partial loss, or can result in mild smoke damage. If your home or business is affected by a wildfire, SERVPRO of Fontana is Here to Help®. 

About SERVPRO of Fontana

SERVPRO of Fontana specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Fire or Soot Damage? Call Us Today – We’re Ready To Help  (909) 357-4337

Why SERVPRO?

5/7/2020 (Permalink)

Servpro of Fontana SERVPRO of Fontana

Today we're featuring some positive feedback from our clients who hired SERVPRO of Fontana to help with their unique emergency. We responded to commercial damage, fire damage, water damage, and other natural disasters. Whether you're a resident or business owner in Orange County, consider calling SERVPRO of Fontana when disaster hits!

Have a Fire Damage or Water Damage Problem? Call SERVPRO of Fontana Today – (909) 357-4337

"Highly Recommend SERVPRO" 

"SERVPRO did an amazing job with the water damage to my home. They arrived within the hour and began addressing the problem immediately. They remained in contact throughout the entire process and monitored the damage daily. Ben and Devon were very polite and courteous. I would highly recommend SERVPRO for any restoration and cleaning services." - Trequitta J. Rancho Cucamonga, CA

"Polite, Courteous and Helpful" 

"SERVPRO was truly a pleasure to deal with. Thank you Daniel and team! They were polite, courteous, and helpful throughout the duration of the job. I would rate them 10/10 on their restoration service, professionalism, and overall satisfaction."

— Sheila Mitchell in Alta Loma, CA  

"They Were at my House within the Hour" 

"I recently had a water loss at my rental property in Fontana. It was a nightmare. You hear about these things and I guess you never think they will happen to you. Water leaked from my upstairs bathroom through the ceiling downstairs. I was referred to SERVPRO of Fontana by a friend of mine, called them and they were at my house within the hour. They checked the moisture throughout my house to see what areas were affected and they set up right away. The crew they sent out was professional and knowledgeable. They explained the entire process to us, gave an estimated dollar amount and estimated days to complete. They worked directly with my insurance so I didn't have to go through the hassle. They did a fantastic job, it's truly "Like it never even happened." I will definitely use them again. Great job!" — Vanessa Y. in Gardena, CA 

Want to Read More? Check out Raving Reviews from our Clients.

Storm Response SERVPRO

5/7/2020 (Permalink)

Storm Response Servpro Storm Response SERVPRO

Storms and floods can do a large amount of damage to your home. You may find that your entire basement becomes filled with water or that your roof has developed a huge leak. Storms can break windows and send tree limbs crashing down onto your home, resulting in major damage. Any time you’re facing such storm damage, you need a professional to assist you with cleanup and restoration.

Why Professional Cleanup Is Important

If water leaks in under a door, around a window, or through the attic, you may think all you need to do is mop up as much as you can and then dry out the flooring. Often, though, this isn’t enough, especially when flooding has occurred. The water you see is usually only a portion of what has entered your home. It may have seeped under your floorboards, got behind fixtures, or has even pooled within the wall. A professional team knows how to find all of this moisture and remove it before it starts to promote mold growth or cause other issues.

Follow Cleanup with Restoration

But cleanup is really only half of the project when your home has been damaged due to storms or flooding. You also need to restore and repair anything that was destroyed or damaged. While this certainly includes the exterior sections of the house that let water in, it also involves restoring the floors, repairing water-damaged trim and woodwork, and more. General contractors may not know exactly what needs to be done to repair this damage. Instead, their instinct may be to tear it all out and start over, a costly and time-consuming process.

How Can SERVPRO of Fontana Help?

SERVPRO of Fontana is a professional storm and flood cleanup and restoration company here to help you deal with all of the issues that come after water has entered your home. Our trained professional disaster recovery teams are here to make certain your home is dry, safe, and mold-free after it’s been flooded. They can assist you in restoring any area that’s been water-damaged back to its original state, too. Contact us today if you’re in need of water cleanup and restoration.

SERVPRO Commercial Services

5/7/2020 (Permalink)

Commercial Services Commercial Services

Fire and water damage are two of the worst types of damage, and either one can shut your business down for days, if not weeks. Fires, floods, heavy storms, and other disasters can result in mold growth, smoke damage, and even lead to structural issues that force you to rebuild your business. Fortunately, SERVPRO of Fontana is here to assist you in restoring your business. We understand the dangers of commercial water damage and fire damage, and we’re ready to help you recover as quickly as possible.

Commercial Restoration

Our commercial restoration services focus on getting your business cleaned up and ready to reopen in as little time as possible. The longer your business is closed, the more business you’re losing. We send in a professional disaster recovery team focused on removing damage and repairing your commercial site.

Commercial Water Restoration

Water damage is one of the most insidious types of damage because it can occur inside walls or under the floor. You may have major water damage, but never know it. Our commercial and industrial restoration team is trained to search everywhere for damage and deal with it so you don’t have structural issues or mold later on. We will quickly dry out the area, remove any odors, and even clean your fabric and upholstery.

Commercial Fire Restoration

Fire damage comes in two stages: there’s the actual damage from the fire, and then there’s the lingering damage from smoke. We take care of both, plus we can clean up any water damage that occurred from putting the fire out. Dealing with smoke damage can be a long, hard fight, but we have the right tools for the job. We’ll make certain your business is restored to its former condition and doesn’t have any lingering smoke smell.

Commercial Mold Remediation

Mold will not only close down your business, but it can also make your employees and customers sick. It’s a serious issue that can occur even without a flood or any major water damage. A small leak can evolve into a huge mold problem faster than you might think. Our experienced mold remediation team will remove all mold, find the source of the leak, and restore the area to its previous condition.

Have water or fire damage? Do you suspect you need mold remediation? SERVPRO of Fontana is here to help you with all of your restoration needs. Contact us today to discuss your commercial restoration needs.

Fontana Residents: We Specialize in Flooded Basement Cleanup and Restoration!

5/6/2020 (Permalink)

Flooded Basement This Fontana home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall.  Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Fontana basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer back up
  • Sanitary sewer back up
  • Foundation drainage failure 
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - (909)357-4337

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home's structure.  Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement jeopardize your health, safety and your home's integrity. It's worth making a call to SERVPRO of Fontana and let our trained, professional crews handle the situation safely and correctly.  We have earned the trust of thousand of homeowners, business owners, and property professionals. 

We are Flooded Basement Specialists:

  • We are available 24 hours/7 days per week
  • We're a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly - One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained in Water Restoration Techniques 
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today - We're Ready to Help (909)357-4337 

COVID-19 Precautions

5/6/2020 (Permalink)

Movie Theater Cleaning Cleaning during the COVID-19 Pandemic

It is important to us that our customers know the steps SERVPRO of Fontana is taking to reduce the risk of team member exposure to the virus.  These precautionary steps we have taken include:

  • All tools and equipment coming into your property have been clean and disinfected. 
  • All workers wear personal protective equipment to protect themselves and others while performing work.
  • We've all been provided with training to safely work in contaminated environments.
  • We've all been provided training to identify coronavirus symptoms and carefully monitor ourselves and our co-workers.
  • We have stringent safety and health policies and procedures; and we continually strive to follow and improve our safe work practices. 

Overall, we are taking the appropriate measures to ensure we won't cross contaminate our customers, our co-workers, or our families.  We cannot make any guarantees that the virus could not enter your property, but we can tell you that we have taken every possible measure to protect our customers and team members alike. 

Whether it is a water loss, fire damage, or a cleaning request, please know that SERVPRO of Fontana is still here for the entire San Bernardino County Community 24 hours a day, 7 days a week.

When Storms or Floods hit San Bernardino County, SERVPRO is ready

5/6/2020 (Permalink)

SERVPRO Storm Team our highly trained crews are ready to respond 24/7 to storm or flood damage in San Bernardino County

SERVPRO of Fontana specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important.  A fast response lessens the damage, limit further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit San Bernardino County, we can scale our resources to handle a large storm or flooding disaster.  We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

For Questions or Quotes Call Us at (909)212-4998

SERVPRO of Fontana Commercial Services

5/6/2020 (Permalink)

SERVPRO of Fontana Crew SERVPRO of Fontana Crew

SERVPRO of Fontana provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in San Bernardino County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated 
  • Advanced Restoration and Cleaning Equipment

Have Questions? Call Us 24/7 - (909)357-4337

Commercial Services

There's never a convenient time for fire or water damage to strike your San Bernardino County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity.  So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.  

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Water Damage to Commercial Building in Fontana

4/1/2020 (Permalink)

fix water damage Water Damage in Fontana

A sewage main line created several inches of standing water in this Fontana business. SERVPRO of Fontana worked around the clock to restore the effected area and prevent any secondary damage from occurring. We know that commercial water damage can cost a business thousands of dollars in productivity; it is always our goal to help keep your business running as flawlessly as possible through the restoration process. 

Water Damage What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. 

Our SERVPRO Representative will ask several questions: 

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)? 

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Fontana arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

For help restoring your commercial space after a water loss, call SERVPRO of Fontana at (909)357-4337. We’ll make it “Like it never even happened.”

Faster to Fontana Water Damage Event

4/1/2020 (Permalink)

living room water damage SERVPRO of Fontana provides 24 hour fire and water damage restoration service in San Bernardino County

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Fontana provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Fontana arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 (909)357-4337

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Fontana

SERVPRO of Fontana specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

 

San Bernardino County Residents: We Specialize in Flooded Basement Cleanup and Restoration

4/1/2020 (Permalink)

water damage San Bernardino This Ontario home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - (909)357-4337

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Fontana and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use S500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (909)357-4337

San Bernardino 24 Hour Emergency Water Damage Service

3/30/2020 (Permalink)

water damage SERVPRO of Fontana provides 24 hour fire and water damage restoration service in San Bernardino County

SERVPRO of Fontana is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

SERVPRO of Fontana Answers the Phone Ready to Help // Call Today - (909)357-4337

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Fontana has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect at SERVPRO

When you call, our staff will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Fontana

SERVPRO of Fontana specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Protect Your Team and Your Customers with Commercial Cleaning Services

3/25/2020 (Permalink)

The coronavirus or COVID-19 has caused a number of businesses to temporarily close, while others find themselves constantly cleaning their counters, door handles, tables, and other surfaces in order to keep the virus from spreading.  As a professional commercial cleaning service, we want you to know that SERVPRO of Fontana remains open and will continue to help businesses disinfect all of their high-touch surfaces using CDC-endorsed protocols.

Our Disinfectant Services

Our cleaning services use hospital-grade disinfectant to kill as many germs as possible while also removing odors, dirt, and other grime from your floods, tables, counters, and other surfaces. Many of our cleaning products are EPA-approved to stop emerging pathogens. In addition to cleaning these surfaces, we also offer specialty cleaning services. During this stressful time, you want to make certain your offices and work areas are thoroughly cleaned. To that end, we will provide window treatment cleaning, ceiling and wall cleaning, and air duct/HVAC cleaning.

We Go Above and Beyond

We have always practiced high level cleaning services, but during this time, we are taking extra precautions to ensure that we provide the thorough cleaning all of our clients need. As cleaning professionals, we understand how easy it can be to miss a small area of counter or leave a handle or light switch uncleaned. We go out of our want to clean all of the areas recommended by the CDC during this pandemic, including phones, bathroom fixtures, tablets, mice, and keyboards. We will disinfect stair handrails, elevator buttons, water fountains, and any other space that may be touched repeatedly by multiple people during the day. With such a highly contagious virus, you can’t leave anything to chance, and neither will we.

While a number of businesses are now closed, SERVPRO of Fontana remains open to help protect you and your customers. Contact us today if you’re in need of professional cleaning services.

How to Manage Fire Damage in your Orange County Home or Office

3/9/2020 (Permalink)

Fire Damage Fire damage repair

If you’ve been the victim of a fire in your home or business, you know the devastation which comes with the experience. When the fire trucks have departed, you are left to manage the damage to your Orange County home or office. The first question is often where to begin, after all, you are facing fire and smoke damage, but also water and flooding damage from the valiant efforts of the firefighters.

Professionals at SERVPRO of Fontana are ready to help

With the expertise needed to clean up and restore your home to the condition it was before the fire. They know how to get the job done effectively including the removal of smoke odors and soot. While you wait for the SERVPRO of Fontana team to arrive, there are some steps you can take to manage the situation, beginning with a determination of whether it is safe to stay in your house. Often electrical problems, wet surfaces, and other damage can create hazards for you and your family.  

Be careful!

Take care and limit movements in areas with the most damage as you can further set soot into your carpet and upholstered furnishings. If you need to walk around, place towels over rugs, upholstery, and carpeting. If your electricity is off, you’ll want to empty the refrigerator and freezer and prop the doors open. You can also take the time to wipe off your indoor plants, change your HVAC filter, and attach double layers of cheesecloth to air handler vents.

Let us take care of the cleaning

There are also steps you should leave up to the SERVPRO of Fontana professionals. Don’t wash walls or other painted surfaces, or attempt to clean your carpet or upholstery. Let SERVPRO of Fontana get the job done right for you! You’ll also want to avoid turning on appliances, lighting, or ceiling fixtures until you are certain wiring has not been damaged. Your SERVPRO of Fontana professionals are ready to respond quickly following a fire, which can limit further damage and reduce your restoration costs. They will see that your home is restored to pre-fire condition with water removal and drying, plus the removal of smoke and soot, as well as any cleaning and repair needed.

Serve Up a Romantic Valentine’s Day with Commercial Kitchen Cleaning

2/11/2020 (Permalink)

Kitchen Clean Clean Kitchen

This Valentine’s Day, your customers are relying on you for a wonderful dining experience—one that ties together their romantic evening. If you want to pull that off, a little preparation is required, and it all starts with professional cleaning services.

Here are just a few reasons to consider commercial kitchen cleaning from SERVPRO of Fontana:

Save Time

Running a busy restaurant is hard work. It’s one thing to help out the kitchen staff with the occasional mop-up or countertop wipe-down, but you probably struggle to fit a deep cleaning into your packed schedule. And since commercial kitchens see some pretty heavy activity, those cleanings are needed on a regular basis.

Professional restaurant cleaning from SERVPRO of Fontana gets the job done right, freeing you up to focus on what you do best—like providing an unforgettable Valentine’s Day dining experience that’ll keep your customers coming back time and time again.

Stay Up-to-Code

Poor sanitation is one of the most common restaurant health code violations. Even if your kitchen has no obvious spills or old foodstuff lying around, grease and dirt can lurk unseen under (or inside) major appliances, and in rarely-used nooks and crannies. What’s more, this buildup of organic material can pose a fire hazard, putting you in violation of fire department codes as well.

Frequent attention is key. And a surface-level approach just doesn’t cut it—cleaning commercial kitchens requires commercial-strength cleaning products and an understanding of how commercial equipment is put together. It’s not all floors and countertops: our service professionals will disassemble kitchen hoods and other major appliances for a deep clean of the individual parts, before reassembling and ensuring everything is in perfect working order.

Promote Health and Safety

Nothing ruins a romantic night out faster than feeling sick. And as reputable as your restaurant may be, an insufficiently-cleaned kitchen is going to cause illness in a customer at some point or another. What’s more, unclean working conditions put your employees at risk of slipping on grease or breathing in unhealthy fumes. Even a mild incident behind-the-scenes could leave you understaffed on a traditionally busy evening.

Romantic dinners are meant to be memorable—do your best to ensure that those memories of your restaurant are positive ones! A botched Valentine’s Day dinner won’t soon be forgotten.

SERVPRO of Fontana offers commercial restaurant cleaning services in San Bernardino County. From kitchen hood degreasing, to biohazard decontamination, to carpet deep-cleaning, our technicians have the skills and experience to handle it all. Call today at (909) 357-4337 today, and let us know how we can help.

Cleaning and Decluttering for the New Year

1/14/2020 (Permalink)

Pantry decluttered Organized room

Wouldn’t it be nice to start the year off with a clean and decluttered home? You can, by decluttering now and getting your home sparkling clean – a great way to begin the new year and this year the new decade. Here are some tips for getting your home in tiptop shape for 2020.


Go ahead and donate those items you’ve been preparing to donate.

If you are like most people who binged on Marie Kondo's Tidying Up on Netflix, you probably obsessively purged your closet and got rid of all those nick knacks and clothes you never wear. Chances are, you probably have a bag (or two) of clothes ready to give away, as well as some boxes of kitchen items, toys, or other household items. Donating gently used items to a worthy charity’s thrift store, means not only getting your home decluttered, but also reducing waste and
possibly getting a tax deduction (tax-exempt organizations only).


Get rid of older model tablets, computers, and mobile phones.

Once you’ve upgraded, consider donating or recycling your old gadgets rather than tossing them in the trash.

Lose the unnecessary paperwork lying around your home.

You know, like those instruction manuals you’ve never opened, printouts from the doctors office (that are easily available on the office portal should you need it), old receipts and credit card statements, and such. Keep only what you need – birth certificates, car titles, social security cards, and paperwork you’ll need for your tax preparation.


Declutter your closet by ridding it of those items which no longer fit, are no longer on
trend, and you haven’t worn recently.

You’ll also want to toss stained or damaged items and pack away seasonal clothes for the winter.


Toss away items that are past their shelf life.

Start in the bathroom and get rid of over- the counter medications, old makeup and nail polish, and prescriptions medications. Remember to drop expired medication at designated collections sites for safety. Next, onto the kitchen where you will toss out expired items in the refrigerator and then the pantry (salad dressing, condiments, stale crackers and cereal, etc.). You might know, but cleaning supplies should also be tossed when they have passed their effective shelf life.

Once the decluttering is done, it’s time to clean. Since this is the busy season, it’s the perfect time to call on the SERVPRO of Fontana professionals to get the job of cleaning done for you. SERVPRO of Fontana’s team will see that your carpet, upholstery, walls, ceiling, floors, drapes and blinds are cleaned beautifully, and unwanted odors are removed successfully.

How to Keep Commercial Restaurant Floors Clean

12/18/2019 (Permalink)

Controlling kitchen grease, especially on the floors, is critical for maintaining a safe work space and protecting your bottom line. Slips and falls can be seriously hazardous to employee health, and cost you heavily in litigation as well. That’s not even to mention the potential for significant inventory loss if food is being frequently dropped.

As most of the grime on restaurant kitchen floors is organic material, long-term build-up can pose a bio hazard risk for your cooks, dishwashers, and waitstaff. Frequent cleaning keeps this under control, and will also prevent grease (and other contaminants) from being tracked into the dining area, where customers could be impacted.

How to Clean a Restaurant Kitchen Floor in 7 Easy Steps

  1. Sweep the area clear of debris.
  2. Dilute your commercial kitchen cleaner according to the label’s instructions.
  3. Mop the floor with the diluted cleaning solution.
  4. Scrub the area with a stiff-bristled brush, to loosen up grease and dirt.
  5. Let the solution sit for 5-10 minutes. Make sure “wet floor” signs are clearly visible, and minimize foot traffic in the area as much as possible.
  6. Rinse the floor with hot water. Use a hose if floor drains are present, otherwise a mop and a clean water bucket will work.
  7. Remove any excess water and grease/dirt. If your kitchen has floor drains, you can squeegee the remaining liquid towards them. If not, a wet vacuum will get the job done.

Commercial Restaurant Cleaning Services

Running a busy restaurant is hard work, and you don’t always have time to attend to every little spill or drip right away. When grime, moisture, and odor accumulation becomes a real challenge, turn to SERVPRO of Fontana for professional janitorial services.

Over-the-counter products are often too mild to cut through built-up layers of grease. And for effective results—in an environment where results really matter—it’s important to choose cleaning products that will specifically work for your kitchen. If your floors are made of a porous tile, for instance, cheap soaps and detergents can become trapped in the tiny holes, leaving your work space even more slippery. Commercial-grade restaurant de-greasers, selected and applied by trained professionals, are the key to success.

SERVPRO of Fontana offers commercial cleaning services for restaurants near San Bernardino. From kitchen hood de-greasing, to deep-cleaning carpets, to removing bio hazard contaminants, our technicians have the experience and knowledge to handle it all. Call (909) 357-4337 today and let us know

What do People Say About Us: Check Out Our Reviews

11/21/2019 (Permalink)

Servpro of Fontana We are here to help

Homeowners and business owners know accidents happen all the time. There’s water damage from flooding, broken pipes, faulty hot water heaters, and more. Other issues arise from storms, earthquakes, and fire damage. There may even be mold infestation as a result of other causes. And sometimes, your home or office just needs a deep cleaning, one that you simply don’t have the time or energy to get done well. Whatever the disaster – large or small – SERVPRO of Fontana promises the solution – restoration services available 24 hours a day, seven days a week, just when you need it!   

Here is how Vanessa Y via described her SERVPRO of Fontana experience, “I recently had a water loss at my rental property in Fontana. It was a nightmare. You hear about these things and I guess you never think they will happen to you. Water leaked from my upstairs bathroom through the ceiling downstairs. I was referred to SERVPRO of Fontana by a friend of mine, called them and they were at my house within the hour. They checked the moisture throughout my house to see what areas were affected and they set up right away. The crew they sent out was professional and knowledgeable. They explained the entire process to us, gave an estimated dollar amount and estimated days to complete. They worked directly with my insurance, so I didn't have to go through the hassle. They did a fantastic job, it's truly "Like it never even happened." I will definitely use them again. Great job!”

SERVPRO of Fontana is always standing by to clean and restore your property after a disaster.  Whether your home was damaged by flood or fire, or simply needs to be deep cleaned, thousands trust SERVPRO of Fontana to get the job done and restore your home or business – “Like it never even happened,” – as described in this review from Trequitta J. viaSERVPRO of Fontana did an amazing job with the water damage to my home. They arrived within the hour and began addressing the problem immediately. They remained in contact throughout the entire process and monitored the damage daily. Ben and Devon were very polite and courteous. I would highly recommend SERVPRO of Fontana for any restoration and cleaning services.”

The professionals at SERVPRO of Fontana are trained in restoration of property damaged though IICRC (Institute of Inspection Cleaning and Restoration Certification) training and certification as well as well as ongoing continuing education classes and e-learning. They have the experience as well as the latest tools, equipment, and technology to get the job done right every time for homes and commercial properties.

Zachary W. offered his review on regarding his experience with the SERVPRO of Fontana team, “I had a small kitchen fire that left soot and smoke damage throughout the house. Was referred to SERVPRO of Fontana by my agent. They were able to have a crew on site same day. They sent a good team of guys, very professional and accommodating. Made the whole process a breeze. I would definitely recommend them.”

At SERVPRO of Fontana, you can count on their expertise including services like water damage restoration, fire damage restoration, mold remediation, storm damage restoration, and professional cleaning services. The team is faster to your disaster with 24-hour emergency service, taking immediate action to reduce any further damage to your property and minimize cleaning and restoration costs.

The SERVPRO of Fontana Ruby M via experienced frightening flood levels and provided this recommendation, I would recommend SERVPRO of Fontana to anyone! They are quick to respond, have an excellent staff, and helped me tremendously after nightmare level water damage. Very courteous and professional and I wouldn't hesitate to recommend them to anyone in need of their services.”

As these reviews and recommendations attest, whatever the specifics of your disaster needs - the professionals at SERVPRO of Fontana are ready to get your home back to normal and “Like it never even happened,” with the latest in moisture detection and measurement tools, water extraction and drying equipment, and OSHA-approved deodorization, sanitation, and disinfection.

Air Quality Alert! Are the California Fires Harmful to your Health?

10/31/2019 (Permalink)

Southern California fires Fires in Orange County and Southern California

Thanks to strong winds and an insane amount of dry brush, California has been hit with some of the most harmful fires to date. Starting in San Bernardino County, due to high gusts at almost 70 mph, the wind-driven fire was first reported around 1:30am on Thursday morning, according to San Bernardino County Fire Chief, Don Trapp. Although firefighters rushed the area, in just a couple hours the roaring blaze engulfed 200 acres and 6 homes. And that's just the start.

Since then, other brush fires have ignited, affecting areas in: Fullerton, Brea, and most recently the Getty Fire right near Brentwood Park and the Pacific Palisades. 

Why Choose SERVPRO of Fontana for Fire Damage Help?

Right now, the Los Angeles Fire Department is teaming up with SERVPRO of Fontana and other fire and public safety agencies to coordinate resources to battle the most recent fire in Los Angeles,  the Getty Fire. SERVPRO of Fontana specializes in fire and water damage restoration. We have extensive fire damage cleanup and our restoration team works hards to restore your property back to pre-fire condition.

How do California Fires Affect Air Quality?

With all this being said, what do the California fires mean for air quality in Orange County? Residents are very concerned, as it's one of the top searched phrases on Google right now in Southern California. As you may know, wildfires release excess amounts of carbon dioxide, black  and brown carbon, and ozone precursors into the air. These emissions affect our environment on regional and even global scales. Whether you live in Los Angeles or North Orange County, to stay up to date on air quality in your city, visit Air Now for a list of up to date air quality right now.  If your home has been damaged in the California fires, please call your local fire department or give SERVPRO of Fontana a call today! Call us at (909) 357-4337. Our experts focus on restoring instead of replacing the affected area of your home to ensure the most cost effective approach. Demolishing and replacing those areas will result in higher costs to the resident. It's our mission to provide exceptional work while saving you money in the long run.

When You Need Professional Cleaning Service

9/25/2019 (Permalink)

hand holding spray bottle cleaning countertop Professional Cleaning Services

There are times in life when your house get dirty, then there are times when it gets so dirty that you need professional cleaning services which deliver a deeper clean than day to day cleaning can provide.

Think about it, while you vacuum regularly to keep your carpet and upholstered surfaces clean - spills, pet accidents, and more often require greater cleaning expertise. Plus, there are other unexpected areas which require professional cleaning services like your home’s air ducts for example. Take a look at all the instances in which you and your home need professional cleaning services like the ones provided expertly by SERVPRO of Fontana.

Professional Carpet and Upholstery Cleaning

Among the most sought after professional cleaning services include carpet and upholstery cleaning. Regardless of how clean you keep your home, there are times when cleaning your carpeting and upholstery with the help of a professional cleaning team is the only way to restore their earlier freshness and appearance. SERVPRO of Fontana offers customized professional cleaning services including cleaning methods for shorter pile carpets, deep cleaning of extremely soiled areas, and more while ensuring color-fastness of all your fabrics.

Professional Air Duct Cleaning

Cleaning your air ducts probably isn’t on your weekly cleaning list and for good reason. Though they need to be cleaned and properly maintained to ensure your home’s air quality as well as the efficiency of your HVAC system, it isn’t a DIY task. The professionals at SERVPRO of Fontana will inspect your HVAC equipment including the air ducts and keep them clean to maintain peak energy efficiency, eliminate odors, and reduce the potential for mold growth. 

Professional Odor Elimination

SERVPRO of Fontana knows how to eliminate unwanted and offensive odors in your home. With specialty training, the SERVPRO of Fontana team can identify the cause and overcome a persistent odor problem whether the source is the interior or the exterior of your home.

Professional Sewage and Biohazard Cleaning

While sewage and biohazard issues aren’t as common as carpet and air duct cleaning, when it is required - biological or chemical contaminants must be removed quickly and effectively to avoid dangerous unhealthy environments. At SERVPRO of Fontana, the professionals know how to safely clean and remove hazardous substances while disposing of them properly whether the cause was a sewage backup, chemical spill, weather incidents, or trauma.

No matter the specifics of your cleaning needs, the professionals at SERVPRO of Fontana, are ready to get your home clean and refreshed – just the way you want it!

Ways To Prepare Your Home For Winter Weather

9/16/2019 (Permalink)

living room with chair, lamp, fireplace Prepare your Home for Winter Weather

Summer is officially over - as much as we hate to admit it, and winter weather is just around the corner. Colder temperatures pose a variety of challenges for homeowners, and now is the perfect time to start preparing. Learn how to prevent fires this season and ensure you won't run into any fire or water damage.

Here are a few easy tips from SERVPRO of Fontana to winterize your home.

Have your Fireplace Inspected

Those of us who can’t stand cold winter weather can take some solace in the thought of a cozy evening by the hearth. But if it’s been many months since you last used your fireplace, it’s a good idea to inspect it beforehand and ensure that it’s safe to operate.

Check your chimney both inside and out. Shining a flashlight up can illuminate crumbling bricks or mortar, as well as any leaves or other debris that may have collected. You’ll also want to ensure that the flashing on your roof is secure, and that any tree limbs that may have grown too close to the chimney are pruned back. If your roof is difficult to access or if you have safety concerns, call in a professional to carry out the inspection (as well as any necessary repairs).

Clean out your Drain Pipes and Gutters

It’s a smart idea to clean out your gutters and drain pipes at least a couple of times per year, and this is the perfect season to do so.

Your home’s gutters and drainpipes serve an important role - guiding rain and snowmelt off the roof and a safe distance away from the foundation. During autumn, it’s not uncommon for gutters and drainpipes to become clogged, as trees start to shed leaves and twigs. This can cause water to build up and seep into your attic, walls, and/or basement, leading to expensive repairs. An hour or two spent cleaning today can save you a ton of hassle down the road.

Check your Smoke Alarms

How do you handle chilly days and freezing nights? Probably by cranking up the thermostat, boiling up some hot tea or cocoa, and pulling the old space heater out of storage.

Increased use of electrical equipment can lead to a heightened risk of fires during the winter months, so this is a great time to inspect your smoke alarms and ensure that they are working properly. Swapping out the battery periodically is easy enough, but remember that the equipment itself can degrade over time—the U.S. Fire Administration recommends replacing your smoke alarms every 10 years or so.

Install a Water Alarm

Many people aren’t even aware that “water alarms” exist, but these little devices serve an important role in any house. They work similarly to a fire alarm, alerting you to the presence of unwanted moisture and giving you the chance to contain a flood before the damage becomes too serious. Install them in the more flood-prone areas of the home, like your basement or attic.

Fit your Entrances with Door Sweeps

Ever notice those little strips of rubber or plastic you’ll sometimes see attached to the bottom edge of a door? Those are called “door sweeps”, and they’re meant to help seal the entrances to your home—against both cold-weather drafts and minor flooding from melting snow or ice. Door sweeps generally cost only a few dollars, and are easy to install in minutes, making them a very cost-effective choice for any home.

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For Southern California water, fire, and mold damage restoration, there’s only one SERVPRO of Fontana. We are Locally Owned and Operated and would love to hear from you. Give us a call at (909) 357-4337 and let us know how we can help.

Returning to Normal After Fire Damage

8/9/2019 (Permalink)

A fire is devastating to homes and businesses. Following a fire, property and belongings are left with damage not only from the fire, but smoke and often water, from the efforts of the firefighters on the scene. When you’ve been affected by fire at your home or office, professional help is often needed to clean up and restore your property and belongings to before-the-fire condition. You can start the process, and then call in the professional to complete the task of returning you and your home or business back to normal.

How You Can Help After a Fire

After a fire, limit your movement in the property, as doing so will prevent soot and other particles from being ground further into carpet and upholstery. As you try to recover some of your belongings, keep your hands as clean as possible, and if you do move around inside, place clean towels where you are walking through. If your electricity is off, empty your refrigerator and freezer, propping the doors open safely. Changing your HVAC filter will help the recovery as well.

If you want to get the clean up started, you can clean chrome and protect it with oil or petroleum jelly. Stop your cleaning efforts there and let the professionals complete the job. You shouldn’t attempt to clean walls or carpets or upholstery. Improper cleaning my set in stains and odors. If your appliances were close to the fire, heat, or water, you’ll want to call on the professionals for assistance and safety.

Restoration and Your Return to Normal

At SERVPRO, you’ll find the professionals you need to restore your belongings and expedite your return to normalcy. At SERVPRO, the team is specially trained in restoration of items damaged by fire and water. The test your belongings to determine if they can be restored to pre-fire condition, and if so, via dry cleaning, wet cleaning, spray and wipe, foam cleaning, abrasive cleaning, and immersion, they get the restoration done, preserving your belongings. 

If extensive cleaning and restoration of your property is required, the SERVPRO team can even organize, pack, and move your belongings to expedite the remodeling and restoration.

Electronics damaged by fire and water can be hazardous. You should not turn on or operate any device that could be damaged, instead, let the SERVPRO team coordinate the restoration of your electronics.

Finally, the professionals at SERVPRO can help you with document restoration, including photos and important documents. Though many documents can’t be restored to their condition prior to the fire, they can often be salvaged to prevent additional damage.

If you have been the victim of fire damage, call on the professionals at SERVPRO to help you return to normal as quickly as possible following a fire.

The Types of Mold in Your Home and Their Health Impact

7/16/2019 (Permalink)

Photo by Michael Schiffer on Unsplash

Everyone has heard a mold story, telling a tale of how mold occurred in someone’s home and the difficulty they had in removing it successfully. Many people hear the stories and conclude that mold only strikes in older homes. The fact is mold can occur in any home, regardless of age, and is a result of mold spores. Of course, not all mold is harmful, at least not at first, but when left untreated, mold can be quite dangerous in your home.

Common Molds in Homes

While some homeowners will never have a mold problem, mold can be unavoidable. This is a list of the most common types of mold and the health risks they present when not treated quickly and effectively.

  • Alternaria is a common mold that can be found inside and out in damp areas. Alternaria causes allergy symptoms and asthma attacks.
  • Aspergillus is another common mold found inside homes which causes allergic reactions and respiratory infections.
  • Cladosporium is the mold found in carpets, wood floors and cabinets, and aging fabrics. Cladosporium results in breathing difficulty and recurring respiratory issues.
  • Penicillium often occurs after water damage to insulation, furniture, carpets, and more. It spreads quickly and easily and can cause sinus infections, allergy flare-ups, and inflammation of the lungs.
  • Stachybotrys, also known as black or toxic mold, creates mycotoxins which cause asthma attacks, breathing issues, depression, fatigue, sinus infections, and more. It grows in damp areas and can be detected by its musty smell.

Mold Prevention & Treatment

The most successful treatment for mold is prevention. Since mold often results when water damage occurs or when surfaces regularly get wet and aren’t dried and cleaned properly. Preventing mold can be as simple as drying out areas which are damp, cleaning carpets, floors, and walls regularly, and fixing any leaks. When buying a home, it’s important to have a home inspection to ensure there is no mold growth.

Should you find mold is an issue in your home, call on the professionals, like the ones at SERVPRO to eradicate the problem. After the mold issue is taken care of, remember to keep damp areas clean and dry and consider adding a quality air purifier to your home to help remove mold spores and avoid future mold problems.

How to Manage Storm Damage and Cleanup

6/18/2019 (Permalink)

Storm Photo by Alexander Andrews on Unsplash

Storms can strike anywhere and anytime, leaving a wake of devastation in their path. Storms not only leave destruction from high winds, fallen trees, and flying debris but often result in flooding as well. When storm damage strikes unexpectedly, calling on a professional, experienced storm cleanup team like SERVPRO can help you manage the damage regardless of its size. Our team provides 24/7 emergency services delivered by highly trained professionals.

First things first

Fast response time means reduced damage and costs, and limits the potential for further damage. In many storm situations, water damage is of great concern. Water is invasive, spreading quickly and soaking into walls, floors, and furniture causing damage often in just hours. With professional water extraction mold, mildew, rust, corrosion, and biohazard contamination can be prevented. Without it, restoration time and costs increase, as does the potential for contamination and structural damage.

Too much work to do? No Worries!

A professional, well-trained clean-up team who are experts in water damage and storm restoration will help you quickly get your life back to normal following water damage. Whether the storm damage affected your home or office, SERVPRO of Fontana has the training, experience, and equipment necessary to manage storm damage, perform restoration, and properly clean your property.

A professional storm damage restoration team has all the resources needed to handle storm and disaster damage on your behalf. Many storms and the damage that follows occur with little warning, but when you call on an expert team like SERVPRO of Fontana, help will be on the way quickly, saving you from additional damage and dangerous situations. While you await the help you have called, be sure those who were in the damaged property are safe, avoiding electrical and slip hazards occurring as a result of the storm. Also remember: never attempt to use your household vacuum to remove water and never use your household appliances or electronics in the presence of storm or water damage.

With an experienced team on your side, like the SERVPRO professionals, storm and water damage, as well as clean-up, can be managed easily and expertly, successfully restoring your property to its pre-storm appearance.

Interested in learning more about SERVPRO of Fontana? Read testimonials from real clients or give us a call at (909) 357-4337.

Our Address:

SERVPRO of Fontana
15218 Summit Avenue, #300-426
Fontana, CA 92336 

Removal, Remediation, Restoration – Understanding Mold

4/18/2019 (Permalink)

molds Mold Remediation, photo by @gilbertpropertylaw

Mold Spores and What to Expect

Because mold spores live everywhere – inside your home or office and outside as well - removing ALL mold from your property is virtually impossible. The truth is these troublesome spores are microscopic, floating along on the air, entering your home or business when you open doors and windows, through your heating and cooling systems, and even coming in on people and pets.

Mold in Your Home

When mold spores arrive in your home or business they seek out damp, moist spaces in which to thrive. Thus mold growth (spores growing into colonies) begins quickly, manifesting within only 48 hours. You’ll know when mold is there, because even if you don’t see it, you’ll smell the strong, musty odor it emits. These bothersome mold colonies can produce allergens and irritants which result in health concerns for those living in your home and those working in your company.

Mold Removal in Fontana CA

Complete mold removal is impossible, so when companies “guarantee” to remove all mold, their claims are false.

On the other hand, mold remediation is quite possible. Mold remediation is a process focused on reducing mold levels in your home or business back to natural levels. And while each mold problem is unique and will require a customized plan for your home or office, the steps to remediation are similar in all cases. Step one is contacting a trusted mold remediation specialist like SERVPRO. In step two, an inspection and assessment is performed. This is followed by steps three and four and includes mold containment and air filtration. Steps five and six feature removal of mold-infested material and mold, followed by the cleaning of all the property’s contents.

The process is completed in step seven, the restoration of your property. The restoration process includes repairing the mold damaged areas including, but not limited to, replacement of drywall, subflooring, carpeting, as well as painting, and any reconstruction needed depending on the severity of the damage caused by the mold.

Interested in learning more about SERVPRO of Fontana? Read testimonials from real clients or give us a call at (909) 357-4337.

Our Address:

SERVPRO of Fontana
15218 Summit Avenue, #300-426
Fontana, CA 92336 

4 Ways To Protect Your Garage From Springtime Flooding

3/18/2019 (Permalink)

Flood Fontata CA

Springtime tends to bring rainy weather. Combine that with warm temperatures that melt snowdrifts (in your area, and on nearby mountains), and you’ve got a recipe for plenty of excess water. Rivers are more likely to spill their banks in the spring, and higher-than-normal groundwater levels can cause leaks into your garage/basement that you aren’t even able to detect beforehand.

That’s why spring is the perfect time to take steps towards protecting your garage from flooding. Here are a few of our top tips:

1) Replace Your Weather-Stripping

Weather-stripping is the process of sealing openings (like doors and windows) against the elements. In your garage, you’ll probably see it in the form of rubber strips at the bottom of your doors. When intact, they form a seal strong enough to keep moderate water flow from entering your garage. But as weather-stripping will wear down over time, it’s important to check it periodically for cracks or other signs of damage, and to replace it if needed. Don’t worry – it’s an easy and inexpensive task.

2) Ensure Your Home Has Adequate Drainage

Public streets (and even many private ones) have gutters and drains that are your home’s first defense against heavy waters. But they aren’t infallible, and during times of particularly heavy flooding they may overflow and allow water to back up onto your property – particularly risky if the nearby land slopes downwards toward your home. If you don’t have something similar already, consider having a French drain installed to route water safely away from your garage.

3) Install Flood Vents

If drainage is lacking around your home, flood vents are one easy and efficient way to alleviate the problem. They allow any water that has entered your garage to drain in a safe and controlled fashion. While their effectiveness will be limited against a massive flash flood, homeowners who frequently contend with a relatively small amount of water in the garage will find flood vents a smart investment.

4) Lay Down Flood Barriers

Low-level floods can be kept at bay by physical barriers. Sandbags are common and inexpensive option, though their weight can pose a challenge without the proper equipment. Inflatable flood barriers (or “quick dams”), which rapidly expand when they make contact with water, are also available from home supply stores. It’s important to note that you don’t generally want to completely barricade your property – this can result in water pooling between buildings and causing additional damage. Rather, set up a pyramid-shaped wall near the flood zone to divert the moving waters away from your home as much as possible.

For more water damage restoration tips and professional service, call SERVPRO of Fontana today at (909) 357-4337.

How to Protect Your Home from Spring Thaw Flooding

3/7/2019 (Permalink)

Protect your home from Flooding

Winter is coming to an end. Time to get outside and throw away those cold-weather blues! But unfortunately for homeowners, it’s not all fun in the sun. Especially with all the rain in Southern California!

The arrival of spring has brought heavy rains and rapid snowmelt, and together they pose the risk of sudden and severe flooding. Even if you live somewhere warm – like San Bernardino County – the snow melting off of nearby mountains can raise local water levels. And we’re not just talking about rivers dramatically spilling over their banks: pooling water and elevated groundwater levels are enough to damage your lawn or flood your basement.

As a homeowner, early spring is the ideal time to take protective measures against flooding. Here are a few quick and simple steps you can take today that will save you a real headache down the road.

Inspect Your Drainage System

Most homes are built with water drainage in mind, and feature ways to route that excess water away from your foundation. These often include outdoor flood drains, but may also include indoor drains (especially in the garage, mudroom, or any other area where water is likely to enter).

Drainage systems are great, but they run the risk of clogging up with leaves, twigs, and other debris. If that happens, the water will have nowhere to go and will just backup right onto your property. Take a few minutes to visit the drainage sites around your home and ensure that they still allow water to flow freely through. If not, see if you can clear the blockage yourself, or call in a professional for assistance.

Clean Out Your Gutters

Similarly, the gutters and downspouts lining your roof are an important part of your home’s drainage system. Their goal is to catch rainwater and route it away from your home. And of course, they’re quite prone to clogging – especially after the autumn and winter months, when leaves and twigs fall from nearby trees en masse. If that happens, rainwater will just pool alongside your home and is likely to penetrate the foundation.

Cleaning your gutters and downspouts may be a relatively easy (though dirty) task, or quite the hassle. It really depends on your home’s height, how easy it is for you to access the roof, the shape of the building, and other factors. Either way, it’s well worth doing at least once or twice per year, so call in the home-cleaning service professionals for assistance.

Install a Water Alarm

Not everybody knows that water alarms (also called flood sensors) exist, but as water damage restoration professionals, we’d recommend them to just about every homeowner. These little devices work similarly to a fire alarm, in that they will alert you immediately to the presence of water and give you a chance of containing the damage before it spirals out of control. Install one in your basement and in any other subterranean rooms – water alarms typically start at only $10-$15 each, and have the potential to save you thousands of dollars down the road.

For flood damage restoration and other home/commercial services, SERVPRO of Fontana is the name you can trust. Call us today at (909) 357-4337, and let us know how we can help.

Resolve to Eliminate Mold in Your Home this Year

1/8/2019 (Permalink)

Mold in Orange County

While it may be a new year, that doesn’t mean all of the troubles from last year are gone. If your home has a mold problem, that issue is going to continue to plague you until you look into home mold remediation services. If you suspect you still have mold in your home, this is the year to resolve to get rid of it!

What Causes Mold?

The mold in your home can be caused by a number of different issues, and you’ll need to address this underlying cause after you’ve had the mold removed. In some cases, a minor leak in your plumbing is the cause. In other cases, it may be something more involved like a leak in your roof or flooding from a storm. Any time you have moisture in your home, mold spores can begin to multiply and grow. If you don’t deal with the cause at the same time you have the mold removed, it’s only going to return.

Why Deal with Mold Now?

You may be wondering why you should deal with mold now if you haven’t done so before. The bottom line is that mold is dangerous to your health. You should never put off having remediation services come in and clear the mold from your home. Otherwise, it may impact your breathing, make your allergies worse, cause damage to your home, and more.

If you have mold in your home, make it your New Year’s resolution to have it treated. The longer you put it off, the larger the problem will become and the bigger the impact it will have on your health. Don’t try to remove mold yourself—without the right equipment and training, it’s impossible to find all of the mold or dispose of it correctly.

Call SERVPRO of Fontana today to schedule your mold remediation.

Contact us at (909) 357-4337 or email us.

Protect Your Business in the New Year by Creating a Disaster Recovery Plan

1/8/2019 (Permalink)

Recovery Plan SERVPRO

Do you have a disaster recovery plan for your business? If you don’t, you may have no idea what to do when a fire damages your business or when a flood causes extensive water damage. If you don’t have at least an outline of what steps to take when a disaster hits, you may lose valuable time and money. Having a disaster recovery plan in place will help you focus on what needs to be done, plus it provides instructions to your employees and managers in case you’re not available when the disaster happens.

What Should Your Plan Include?

A disaster recovery plan is a document that outlines what to do in the event of a major problem that’s going to shut down your business. It needs to cover a wide number of problems, including the following:

  • Fire and smoke damage
  • Flooding and water damage
  • Mold
  • Storm damage, including flooding, hurricanes, and tornaadoes
  • Earthquake damage, if you’re in an area that sees frequent earthquakes
  • Cyber-attacks, including the loss of customer’s private financial information

These are common issues, but you should also outline responses to less common problems that affect your local area.

What Do You Address?

For each different type of issue, you need to create a response plan that addresses all of these questions:

  • What should you/your employees do immediately after the event?
  • If the event happens while the business is open, how will you protect your customers and employees who are in the building?
  • What services do you contact to begin the repair process?
  • How will you finance these repairs and pay your employees if you have to close your business for days or weeks?
  • What sort of public statement will you make? You can even draft statements for some of the more common issues or create templates to fill in.
  • If your business has to close for weeks or months, how will you continue to generate income? Will you be able to work from a temporary office, from home, or from another location?

These are just a few of the questions you need to ask. You also need to have all of the contact information on hand for SERVPRO of Fontana. Our commercial services include water, fire, and storm damage repair as well as mold remediation and disaster recovery. Contact us at (909) 357-4337 or email us at SERVPRO9656@SERVPROfontana.com to learn more about how we can help your business get back on its feet after a disaster.

Commercial Storm Damage and Cleanup

10/31/2018 (Permalink)

SERVPRO of Fontana Responds Quickly to Commercial Property Damage

We regret to report that this past year has been a devastating season for fire damage in California. As of October 2018, a total of 7,295 fires have burned an area of 1,520,814 acres, according to the California Department of Forestry and Fire Protection and the National Interagency Fire Center.

Thankfully SERVPRO of Fontana has been able to step onto the scene. Unfortunately, many commercial buildings and businesses have been effected by the fire damage. In addition, there was also been wind damage, water damage, and other natural disasters, causing substantial damage in a matter of minutes. There's never a good time for disaster to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So if an emergency situation arises in your business, give SERVPRO of Fontana a call.

Commercial Water or Fire Damage? Call Us Today (909) 357-4337

Commercial Restoration with SERVPRO of Fontana

SERVPRO of Fontana has the staff, technicians, training, and equipment to handle large commercial damage. Whether you're in a skyscraper or a small building, we're equipped to respond quickly to any property type in Orange County, Los Angeles County, and other surrounding areas. We implement strategic procedures to restore your property to original luster.

SERVPRO of Fontana has National Resources

SERVPRO of Fontana will respond immediately to fire damage, water damage, or other natural disasters in your business, no matter how immense the damage. SERVPRO has over 1,700 Franchises with several unique Disaster Recovery Teams located throughout the U.S. to quickly respond to any large scale events and disasters.

We are proud to serve our local communities:

If you're experiencing commercial property damage, please give our team a call today! 

Call SERVPRO of Fontana (909) 357-4337

Why Choose SERVPRO of Fontana

10/31/2018 (Permalink)

A Trusted Leader in Fire and Water Restoration, SERVPRO of Fontana

Today we're featuring some positive feedback from our clients who hired SERVPRO of Fontana to help with their unique emergency. We responded to commercial damage, fire damage, water damage, and other natural disasters. Whether you're a resident or business owner in Orange County, consider calling SERVPRO of Fontana when disaster hits!

Have a Fire Damage or Water Damage Problem? Call SERVPRO of Fontana Today – (909) 357-4337

"Highly Recommend SERVPRO" 

"SERVPRO did an amazing job with the water damage to my home. They arrived within the hour and began addressing the problem immediately. They remained in contact throughout the entire process and monitored the damage daily. Ben and Devon was very polite and courteous. I would highly recommend SERVPRO for any restoration and cleaning services." - Trequitta J. Rancho Cucamonga, CA

"Polite, Courteous and Helpful" 

"SERVPRO was truly a pleasure to deal with. Thank you Daniel and team! They were polite, courteous, and helpful throughout the duration of the job. I would rate them 10/10 on their restoration service, professionalism, and overall satisfaction."

— Sheila Mitchell in Alta Loma, CA  

"They Were at my House within the Hour" 

"I recently had a water loss at my rental property in Fontana. It was a nightmare. You hear about these things and I guess you never think they will happen to you. Water leaked from my upstairs bathroom through the ceiling down stairs. I was referred to SERVPRO Fontana by a friend of mine, called them and they were at my house within the hour. They checked the moisture throughout my house to see what areas were affected and they set up right away. The crew they sent out was professional and knowledgeable. They explained the entire process to us, gave an estimated dollar amount and estimated days to complete. They worked directly with my insurance so I didn't have to go through the hassle. They did a fantastic job, it's truly "Like it never even happened." I will definitely use them again. Great job!" — Vanessa Y. in Gardena, CA 

Want to Read More? Check out Raving Reviews from our Clients.

Commercial Restoration Services by SERVPRO

9/17/2018 (Permalink)

Commercial restoration

Fire and water damage are two of the worst types of damage, and either one can shut your business down for days, if not weeks. Fires, floods, heavy storms, and other disasters can result in mold growth, smoke damage, and even lead to structural issues that force you to rebuild your business. Fortunately, SERVPRO of Fontana is here to assist you in restoring your business. We understand the dangers of commercial water damage and fire damage, and we’re ready to help you recover as quickly as possible.

Commercial Restoration

Our commercial restoration services focus on getting your business cleaned up and ready to reopen in as little time as possible. The longer your business is closed, the more business you’re losing. We send in a professional disaster recovery team focused on removing damage and repairing your commercial site.

Commercial Water Restoration

Water damage is one of the most insidious types of damage because it can occur inside walls or under the floor. You may have major water damage, but never know it. Our commercial and industrial restoration team is trained to search everywhere for damage and deal with it so you don’t have structural issues or mold later on. We will quickly dry out the area, remove any odors, and even clean your fabric and upholstery.

Commercial Fire Restoration

Fire damage comes in two stages: there’s the actual damage from the fire, and then there’s the lingering damage from smoke. We take care of both, plus we can clean up any water damage that occurred from putting the fire out. Dealing with smoke damage can be a long, hard fight, but we have the right tools for the job. We’ll make certain your business is restored to its former condition and doesn’t have any lingering smoke smell.

Commercial Mold Remediation

Mold will not only close down your business, but it can also make your employees and customers sick. It’s a serious issue that can occur even without a flood or any major water damage. A small leak can evolve into a huge mold problem faster than you might think. Our experienced mold remediation team will remove all mold, find the source of the leak, and restore the area to its previous condition.

Have water or fire damage? Do you suspect you need mold remediation? SERVPRO of Fontana is here to help you with all of your restoration needs. Contact us today to discuss your commercial restoration needs.

Dealing with Fire Damage in Southern California

9/10/2018 (Permalink)

Fire damage in Fontana, CA

California, especially Southern California, has recently been hit with a number of major fires. These raging wildfires aren’t the first the state has had to deal with, and they likely won’t be the last. Since the beginning of 2018, there have been 4,587 separate fires raging across the state, which is only slightly above the average for the past five years. More than 600,000 acres have been affected. A number of people have been killed in these fires, including civilians and firefighters, and thousands of residential and commercial buildings have burned. In addition to those who have lost their homes, thousands of other residents have had to leave their houses due to the proximity of the fires. Some of these blazes still aren’t contained and continue to threaten people’s homes.

The Dangers of Fire Damage

Even if it doesn’t destroy your home, fire damage can seriously impact your property and your health. Fire damage can weaken the structure of your home, making it more susceptible to damage from earthquakes or other disasters. When firefighters put out the fire, the water from their high pressure water hoses can also cause water damage to your home, leading to mold growth and other issues.

Even if there’s no major structural damage from the fire, you may still have smoke damage. Smoke can cling to carpets and walls, leaving your home with an odor for months. It can discolor paint, flooring, and furniture, make asthma and other breathing conditions worse, and leave everything you own smelling like smoke. It’s not something you can simply live with—it’s something you need to have professionally cleaned.

What SERVPRO of Fontana Can Do for You

As a professional cleaning company, SERVPRO of Fontana is here to help you deal with fire, smoke, and water damage. We have the tools and experience needed to deal with any fire or smoke damage, no matter how horrible it is. We will assist you in removing soot, cleaning your floors and possessions so that they’re usable again. We can assess the damage and let you know what isn’t salvageable plus temporarily board up any holes or tarp your roof until you can have your home properly repaired.

Don’t assume a quick carpet cleaning and a fresh coat of paint is all it takes to get rid of smoke damage. This is a bigger issue that does require professionals to handle.

Contact us today for more information about our fire and smoke cleaning services or to make an appointment. 

Commercial Fire Damage, What to Expect

6/25/2018 (Permalink)

Fire Damage Orange County, Call SERVPRO of Fontana

When a commercial building suffers from fire damage, there are some similarities and differences from when a residence catches on fire. The challenges involved in dealing with commercial fire damage require the assistance of a professional such as SERVPRO of Fontana. We’re here to help you get back on your feet no matter how severe the damage!

What Types of Damage Can You Expect?

Most people assume the worst they will have to deal with is fire and smoke damage, but that’s just the beginning. Soot can get everywhere, even into areas that weren’t on fire. This can damage fragile items such as textiles or artwork. Then there’s the water and fire suppressant foam that’s used to control fires. While it’s definitely helpful in putting out the flames, it can also cause water damage. That’s not something most people think of when they consider what a fire will do to their business, but it is a concern.

What Repairs Must Be Done?

What does it take to get your business back on its feet after a fire? First, the structure has to be examined and determined to still be solid. If it’s not, you’ve got much bigger problems that may require a construction crew or, in extreme cases, a demolition crew. You might have to start over!

If that’s not the case, though, you start by calling in the professionals. SERVPRO of Fontana will begin the cleaning process by evaluating each space and determining what’s been so damaged that it should be repaired instead of replaced. Then the repairs and cleaning process begins. Here are some of the things we handle:

  • We ventilate the area to remove all of the built-up carbon monoxide.
  • We professionally clean your equipment, carpeting, and everything else to remove soot and the smoke smell.
  • We will bring in our water damage restoration experts to look at the damage caused by sprinklers and repair that damage. We’ll also check for mold growth and other issues associated with water damage.

These are just a few of the things we will do to get your commercial business repaired and restored as quickly as possible. To learn more, contact SERVPRO of Fontana us today.

SERVPRO of Fontana: Biohazard Cleaning Services

5/9/2018 (Permalink)

When a home has been flooded due to a sewer backup, has had hazardous chemicals spilled within, or has been the site of a hoarding situation, it’s often not be safe to live in. The chemical residue can linger for months, if not years. These chemical fumes, bacteria, and other biological wastes can lead to a number of issues, including breathing difficulties and other health problems. That’s when a professional biohazard cleaning company is needed.

The DIY Approach Often Isn’t Enough

No matter how hard you scrub or clean, using home cleaning products simply isn’t enough in most cases. These products are usually designed to clean small spills or deal with mild hazards. They aren’t available in the quantity or strength needed to fully disinfect homes that have been flooded or that have been the site of a crime. Most people also don’t know how to fully clean and disinfect a major hazardous waste site. There are many small areas where waste can hide or bacteria can breed. A professional knows where these areas are and how to properly clean them. This can lead to mold growth and other hazards hiding away in the home.

What SERVPRO of Fontana Provides

We offer professional biohazard cleaning services to residents and businesses in Fontana, California, and the surrounding areas. Our team is more than just a cleaning service—all of our professionals are trained in how to deal with major chemical and waste spills. This includes following all state and federal guidelines for cleaning up drugs, chemicals, and blood. All of these types of waste can be extremely dangerous. We follow all OSHA and health regulations when cleaning every site.

In addition to handling biohazard cleanup, our team can provide services such as odor removal, graffiti removal, commercial cleaning, floor cleaning, upholstery and carpet cleaning, and HVAC cleaning. Contact us today to learn more about these services and how SERVPRO of Fontana can help you.

Natural Disaster - Demo in Colton, CA

4/24/2018 (Permalink)

SERVPRO of Fontana Staff - demo in Colton, CA

Natural disaster or honest accident (i.e. stove or faucet left on), it only takes one incident to leave your house or commercial building damaged. In some cases, quick-fix repairs or a simple cleanup won’t do the job, and residents and business owners may benefit from demolition. Not sure how demolition works? Here’s a sneak peek into the demo process and how the SERVPRO Fontana team gets the job done.

Suspect fire damage, flood damage, or mold? Call our team at SERVPRO of Fontana for immediate assistance: 909-357-4337

Demo in Colton CA: The Inside Scoop

Before the team starts demoing, we survey the building and structure, and assess several factors: building location (such as Colton CA), building materials, construction method, presence of hazardous material, building condition, demo purpose, and debris disposal, to name a few.

Based on our analysis, we’ll then decide which demolition method will deliver the best results. Some demolition techniques include implosion, high reach arm, crane and ball, and strip-out. To make the demo go as smoothly as possible, we remove any hazardous materials like asbestos and radioactive contaminants, illustrate a detailed demo plan, and prep the area and building.

Safety is Always #1 for Demo in Colton CA

Safety is top priority for SERVPRO Fontana. Which is why our team only wears the most effective gear and uses top-notch equipment to minimize heat stress, dust and chemical exposure. Not to mention, we remove all flammable materials beforehand and have fire equipment on site ready to put out any impromptu flame immediately. Following the demo plan, we gut the building, tearing down all structures. We then remove the demolished materials and clean up the site. A demolition job well done.

The Takeaway: Demo in Colton CA   

No matter the method, the main goal when it comes to demolition is tear down the residential or commercial building efficiently and safely to facilitate reuse or redevelopment. Having proudly served local Southern California locations like Colton CA and Sierra Lakes CA for years, you can count on our team’s expertise to handle your demo needs.

Not only does every member of our team have IIRC training and employee certification training but initial franchise training, e-Learnings, and continuing education classes as well. Have a demo project? Does your structure need storm damage restoration or fire damage restoration?

Call our team at SERVPRO of Fontana for 24-hour residential and commercial service. 

Lilac Fires in San Diego

3/6/2018 (Permalink)

Lilac Fire San Diego

You might remember the Lilac Fire – one of many wildfires that popped up in Southern California at the end of last year, and one of the largest (with about 4,100 acres burned and 10,000+ people displaced).

After the fire was contained, SERVPRO of Fontana’s team of fire damage restoration professionals spent 5 weeks out in the San Diego area, working on residential fire damage claims. Even after the immediate danger of a wildfire has passed, affected homeowners still need to move quickly in order to clean up any damage from smoke and/or flames and make the home safe to live in once again.

The aftermath of a wildfire can be a really taxing time for homeowners. That's why SERVPRO of Fontana aims to take as much off of your plate as possible. We're available 24/7 and respond immediately – because in emergency situations, any amount of waiting will cause damages (and cleanup costs) to rise exponentially.

What To Do When Wildfires Approach

Climatologists are warning that wildfires may be the new normal in large parts of California. Do you have a readiness plan in place for your household? Ready.gov provides simple guides to help you and your family prepare for disaster events, covering basic wildfire info as well as topics like where to find shelter and which evacuation route to take.

When disaster actually approaches, the safest thing you can do is to evacuate the area with your loved ones: there’s nothing you can do by staying put. Head to the shelter you’ve identified when preparing your readiness plan, and only return to your home when the “all-clear” is given.

If your home suffers fire damage – whether from a wildfire or any other source – professional restoration is your best bet. It’s not safe to live in a house whose structural integrity may have become compromised, nor is it any fun to deal with the smell of smoke caked into your walls and carpets for years on end. Check out our fire damage tips, where we cover the basics of what to do and what not to do after fire and/or smoke events.

SERVPRO of Fontana offers 24/7 service, including all major holidays – because emergencies don’t wait for normal business hours.  For fire damage restoration, storm damage cleanup and other residential or commercial services, call us today at (909) 357-4337.

Roof Leak in Rialto CA

3/6/2018 (Permalink)

Effective drying technique to restore this home in Rialto CA affected by water damage

Water Damage in Rialto CA

SERVPRO of Fontana was called to the scene of this natural disaster in Rialto CA. Located in San Bernardino County, Rialto is a small city that received a downpour of rain last month, resulting in water damage for a lot of homeowners and business owners in the area.

Thankfully SERVPRO of Fontana specializes in water damage repair and cleanup, so when our clients called for help - we were quick to arrive at the scene. 

As you can see in the photo, we helped restore the areas affected using our moisture monitoring equipment, which ensures that your property is completely dried. In the case of this home in Rialto, the roof leaked causing damage to the upstairs bedroom. We tarped the roof, demoed the affected materials, sanitized the structure and dried it out.

We are proud to serve Southern California:

Whether you're experiencing water damage at your home or commercial property, SERVPRO of Fontana is ready to respond to any water crises with our team of trained professionals. Give us a call if you need help with your water emergency: (909) 357-4337.

Want to learn more about SERVPRO of Fontana? Read more about our SERVPRO Employees here.

And remember - we also specialize in fire damage, mold remediation, air ducts and HVAC cleaning, vandalism and grafitti, and more. 

Before and After: Residential Water Damage in CA

1/15/2018 (Permalink)

Water Damage in San Bernardino

If only homes came with manuals. Sure, there are plenty of DIY resources for tasks big and small, but even the most responsible homeowner simply can’t be prepared to handle everything life throws their way. But that’s why SERVPRO of Fontana is here: when disaster hits, we strap on our capes, and rush to the rescue!

Take a look at a couple of our most recent jobs out in San Bernardino County – and how our team saved the day:

Water Damage in Victorville

Folks in the High Desert may be used to unusual weather, but Mother Nature can’t take the blame for this mess in Victorville. A pipe had burst in the customer’s garage, affecting an adjacent bedroom. You can catch a glimpse of the waterlogged carpet and damp walls, especially in the closet area.

Unfortunately, once this kind of flooding has occurred, there’s no real way to salvage the walls or carpeting. Floodwaters can host harmful bacteria that pose a serious health risk, especially when the water has been sitting for an extended period of time. Drying out the spill isn’t enough to make the area livable – this would require some rebuilding.

SERVPRO arrived on the scene and got to work, packing out the affected areas and stripping both the carpeting and lower segments of the wall. Once the bare floor was exposed, we sanitized and dried the zone to prepare for new construction.

Of course, having your home torn apart while you’re trying to live there can be inconvenient, so our team always works as fast as can be done without sacrificing quality. This job was completed in just 4 days.

Burst Supply Line in Fontana

It’s every homeowner’s nightmare: going away for a fun-filled weekend, only to return to a flooded house. So when our customer in Fontana found just such an emergency awaiting, they called SERVPRO to the scene. 

A supply line had burst in the upstairs bathroom, affecting the entire downstairs level. And since nobody had been home to catch the problem right away, the water damage was pretty significant.

We arrived on scene and started the mitigation process right away, removing the damaged sections of wall and flooring and sanitizing the affected areas. It didn’t take long at all to get the home cleared for human residence once again.

Because we have plenty of experience with this sort of thing, our team also worked with the client and her insurance carrier to get the home cleared for reconstruction as quickly as possible. Situations like this can be very trying for homeowners, so SERVPRO does everything we can to make it easier.

SERVPRO of Fontana offers 24/7 service, including all major holidays – because emergencies don’t wait for normal business hours.  For water damage restoration, mold remediation and other residential services, call us today at (909) 357-4337.

You have a Slab Leak, Now what?

12/15/2017 (Permalink)

slab leak

Home ownership is one of the many joys we get to experience in life. It is the physical representation of owning something, claiming it as our own, and a staple of showing consistency, a state of permanency, and stability.  As much as the joys of home ownership are apparent, there also comes the stress and worry when something happens in our homes. Whether it is something minor like the air conditioning going out (which isn’t minor in Southern California, but maybe to others), or something major like a slab leak, it is always best to prepare you when things do happen.  Most homes tend not to have slab leaks but when they do it is necessary to take immediate action to diverge extreme damage to your home and yourself. What is a slab leak you may ask? A slab leak is a pumping leakage found either in or below the concrete layer of your home. Here are some signs you have a slab leak in your home:

1. A sudden, and unexplained spike in your water bill

You’ve noticed an increase of your water bill even when it is out of season for the bill to be so high. This is an early sign since you could have constant water flow from a leak.

2. Water pooling where it shouldn’t

When you have a leak, water will begin to accumulate under your foundation until it finds a way to escape. The most prominent area would be shown outside of your home, the house would look like it’s leaking.

3. Damp carpet and warp hard flooring has suddenly appeared

The water accumulate underneath may not have anywhere to go, so will begin to bubble under your carpet or hard flooring.

4. Mold or mildew has appeared, either visibility or a smell

With an access of water in one location with dry materials, mold will eventually appear under your carpet or floor. You may not be able to see it, but you will smell it.

5. You have a decrease it water pressure

Constant water is flowing in your house, so when you turn on a faucet there will be less water than usual for your daily shower or washing the dishes.

6. The hot water heater is constantly running

The equivalent of leaving the hot water running in your home 24/7, which will result in having less hot water for daily necessity and life.

7. Your floor has become hot in certain areas.

With all the water hanging out under your floors, you will notice random hot spots moving from one room to the next. With nowhere to go, the pressure will build causing the water to trap, and create heat.

Has all these things happened in your home? Maybe one or two of them has happened, but you are getting considered about it. You recognize that you may have a slab leak based on the following signs. You need to take immediate action to prevent further damage to your home. Do not wait.  Calling in a professional is necessary to look at the damage and determine what it takes to repair the mess causes by your slap leak. Once they have accessed the damage, they can begin to making your house feel like home again.

SERVPRO provides the best water service in the Fontana area, which a quick, easy and professional approach to getting your home back to tip top shape. For water damage and more, SERVPRO of Fontana is the name you can trust. Call us today at (909) 357-4337 and let us know how we can help.

Getting your Home Holiday Ready

11/15/2017 (Permalink)

It’s in the mid November, which means, Christmas is about 5 weeks away, and the holiday season is upon us. Whether you are hosting the scariest Haunted House on Halloween weekend, feasting with family around a Thanksgiving table, drinking eggnog and singing Christmas carols with loved ones, or ringing in the New Year with close friends, you want your house in tip top shape to make those you love feel at home. With so many other plans and preparation for special holiday events, it is easy to over look the most important aspect of your party, your home.  Here are a few tips and tricks to prepare your house for the holidays:

Check Basic Appliances

Nothing can be worst then preparing a Thanksgiving dinner then realizing your oven doesn’t work as you are about to cook the turkey. This can be easily diverged with having a local handy man come and check on the upkeep and basic health of your kitchen appliances. From your oven, refrigerator, central healing/air conditioning, power, and water pressure are all key things that make a house a home and having someone come out before months of parties and families will save time and headaches of when the festivities begin.

Cleanliness is next to Godliness   

Cleaning your house is a no brainer, but having the time to do a deep clean of you house before the fun may not be in the cards. You could do basic cleaning but you know you have that one friend or relative who is going to look for the flaws in your home then say something later about it, so you will need to step up your A game. Hiring professional cleaners to come into your home will save you time, stress and always worth the money. There are plenty out there so do your research in finding a cleaning service in your price range and will give you the service you need.

Transformation Time

After you have cleaned, checked all the major house functions, you get to do the best thing next, you get to decorate your home! You get to add a touch of holiday flare that will bring the essence of the holidays to your home. Whether it’s adding tomb stones to your lawn and transforming it to a grave yard, to putting up the Christmas tree decorated with Nutcracker ornaments, adding accents of blue and silver to your Hanukkah nights, or hanging colorful streamers for New Years, this is your moment to shine. Remember to have fun and allow your creativity to shine!

Party time!

Need I say more?

The After Party

You’ve managed to throw the most memorable party of 2017. Everyone was fed, great pictures were taken that will later be posted on social media, and it was over all a great experience for you and your guests. However, as fantastic as your party was, your home is now a hot mess. The after glow of your party has died down and in the harsh light of day you see the stains, the mess, the clutter of the fun the night before. Luckily, you can bring in those trusty professional cleaners again, and maybe even a carpet cleaner to take away the mess and bringing your home back into the state you are accustomed to.

The holiday season is one of merriment, joy, fun and family, but often can lead to stress and anxiety.  Hopefully these tips and tricks will help you prepare before and after your gatherings to make life a little easier.

SERVPRO offers a wide variety of cleaning services from Carpet & Upholstery, Ceiling, Floors, and Walls, and even Odor Removal.  Call SERVPRO today for your holiday pre party and post party cleaning at (909) 357- 4337.

Why Choose SERVPRO Fontana

10/9/2017 (Permalink)

Why Choose SERVPRO of Fontata?

A family-owned company for over 50 years, SERVPRO is a comprehensive service provider offering expert fire/water damage repair, flood & mold cleanup, reconstruction, and other specialty services for residential and commercial properties alike.

Fires and floods don’t wait for regular business hours – and neither do we. SERVPRO of Fontana’s award-winning disaster cleanup and restoration services are available 24/7, including holidays.

When disaster strikes, immediate action is needed in order to protect the structural integrity of your property and eliminate biohazard risks. We pride ourselves on speedy responses to your emergency needs and a quick solution to the problem.

Our Team

Our friendly team of service professionals is highly trained in property damage restoration – from the initial and ongoing education offered by SERVPRO’s corporate training facility, to up-to-date certification by the Institute of Inspection, Cleaning and Restoration Certification (IICRC).

As a locally owned franchise and community employer, SERVPRO of Fontana is proud to serve our friends and neighbors in Fontana and the surrounding areas. Let us get you back on track without delay.

Our Results

There’s no job too big (or too small) for SERVPRO of Fontana. From individual residences to large-scale corporate solutions, we’ll do what it takes to restore your property to its former glory. We can even work with your insurance directly for a stress-free claims process – saving you a headache and a ton of paperwork.

Don’t believe us? Here’s what just a few of our satisfied customers had to say…


I had a small kitchen fire that left soot and smoke damage throughout the house. Was referred to SERVPRO of Fontana by my agent. They were able to have a crew on site same day. They sent a good team of guys, very professional and accommodating. Made the whole process a breeze. I would definitely recommend them!

--- Zachary W. in San Bernardino, CA

I was very happy I selected SERVPRO to work on my home. Great work.

--- Benito in Fontana, CA

Very happy with SERVPRO of Fontana. We had severe water damage to our house late on a Friday afternoon. They showed up within a couple hours and started working right away to clean up the water. They showed up on time, every time they came to our house and were very polite and courteous. I would recommend them to anyone! Daniel and his crew were great!

--- Lynn B. in Fontana, CA

For disaster cleanup and reconstruction services from the name you can trust, call SERVPRO of Fontana today at (909) 357-4337.

Preparing Your House For Winter Weather: 5 Things You Can Do Today

9/14/2017 (Permalink)

As fans of HBO already know, “winter is coming” – and with it comes a whole new set of weather-related challenges. If you’re not ready when the temperatures drop and the snow starts falling, you could be in for a rough (and possibly expensive) time. Fortunately, a little preventive action goes a long way.

Start winterizing your home today with these quick tips:

1. Clean Out Your Gutters/Drainpipes

Gutters and drainpipes are meant to gather water from your roof and route it safely away from your home’s foundation. Ideally, you should be cleaning these at least once or twice per year, and autumn is the perfect time to do so.

As trees start shedding leaves and twigs, they tend to collect in your gutters and drainpipes and cause blockages. This may result in water building up and seeping into your walls, attic, and/or basement – which can lead to expensive repairs. And the problem becomes even worse when cold weather rolls in and that water starts to freeze into pipe-blocking chunks of ice. Spend an hour or so on cleanup today, and save yourself a world of hassle later.

2. Check Your Smoke Alarms

When it gets cold outside, we tend to crank up the thermostat and pull the space heaters out of storage. As comfy as that can be, it means the risk of heating equipment fires does increase during winter.

Take a few minutes to go around your home and inspect your smoke and CO2 alarms, ensuring that they’re each functioning properly and replacing the batteries as needed. Continue checking these every month or so throughout the winter season, and remember that the U.S. Fire Administration recommends replacing your smoke alarms entirely every 10 years.

3. Install a Door Sweep

A door sweep is a simple strip of flexible rubber or plastic that attaches to the lower edge of your (outside-facing) doors. For only a few dollars and a few minutes of your time, these can help seal the entrances to your home and stop cold-weather drafts from entering. They also provide a small amount of protection against minor winter flooding from outdoors, which is often caused by snowmelt and can be aggravated by road salt and other deicers (if you live in an area where these are present).

4. Set Up A Water Alarm

Another way to combat the risk of winter (or spring-thaw) flooding is by installing a water alarm in your home. These little-known devices are surprisingly inexpensive, and function much like a fire alarm: they quickly alert you to the presence of unwanted moisture and give you a chance to stop the problem before it spirals out of control. Place them in the most flood-prone areas of the house, especially ones where you don’t spend a lot of time and won’t necessarily see the water yourself – the basement and attic are perfect examples.

5. Have Your Fireplace Inspected

Even if you prefer the warm summer months to the chill of winter, the chance to get cozy by your fireplace again is probably a silver lining. But before you do so, it’s important to run a quick check-up, especially if you haven’t used it for many months.

Shine a flashlight up the chimney and keep an eye out for any signs of cracking bricks, crumbling mortar, or built-up debris. Check it from the outside, too, ensuring that your roof’s flashing is secure and that there are no new tree branches or other fire hazards close to the home. If you’re unsure of anything, or if it’s tricky to get up on your roof safely, you can always call in a professional for a quick inspection and possible repairs.

When you need to repair damage caused by water, fire, storms, and more, SERVPRO of Fontana is the name Californians trust most. Call us today at (909) 357-4337 and let us know how we can help.

What is “Black Water”?

9/14/2017 (Permalink)

It’s true that flooding is a major risk for homeowners all over the US, but not all floodwaters are created equal. These waters may be loaded with biological waste that poses a serious health risk – even if it’s not immediately obvious. This is what flood damage repair specialists call “black water”.

Black water is particularly dangerous because the effects can linger long after the visible liquid has dried up. Here’s what you need to know as a homeowner:

Where Does Black Water Come From?

Not all flooding involves black water, but it’s more common than you might expect.

When speaking about water damage, flood cleanup professionals use three distinct categories:

  • Category 1 Water: this refers to relatively clean water that is unlikely to pose any real threat – aside from annoyance – to you or other residents. Examples could include an overflowing tub, or a leaky supply pipe underneath the sink.
  • Category 2 Water: aka “gray water”, this describes water with a significant amount of microorganisms and other contaminants – enough to cause illness if consumed or sometimes even just through exposure. Examples might include discharge from your washing machine, or small amounts of groundwater leaking through the basement foundation.
  • Category 3 Water: aka “black water”, this is grossly unsanitary runoff that’s heavy with contaminants. Weather-related flooding is very likely to consist of black water, as sewage systems back up and combine with overflowing rivers/streams to shift around huge amounts of organic material. Gray water that’s been allowed to stand and pool can quickly turn into black water as well.

As a rule of thumb, any water entering your home directly from the outdoors is likely to contain some level of contaminant – and could either be classified as black water, or could quickly become black water without prompt attention. Any sewage/toilet backflow would also be considered black water, regardless of its visible color/content.

How to Get Rid of Black Water

Once black water has entered your house or apartment, these microscopic contaminants will settle and linger in affected areas – walls, floors, furniture, etc. Mopping up the mess simply isn’t enough to sterilize the home.

Your best bet, by far, is to call in the professionals. Safely cleaning up black water usually requires sections of walls and flooring to be replaced, while furniture may or may not be salvageable (depending mostly on what it’s made out of, and how long the water has been present). There’s no sense in delaying – it’s dangerous to even be inside a contaminated home without protective gear.

For black water removal and flood damage repair, SERVPRO of Fontana is the name Californians trust. Contact us today at (909) 357-4337 – we’re available 24/7 for emergency cleanup services.

What to Do If Your Basement Has Flooded

8/9/2017 (Permalink)

If a water spill or full-fledged flood in your basement has you panicked, you’re not alone. Despite the fact that nearly all basements are prone to flooding, many homeowners are caught off-guard when it actually happens.

Here’s what to do when disaster strikes:

1) Shut Off Power

When heading into any flooded area, the first step should be to shut off all power to the room, including electricity and gas. Ideally you’ll want to do this before even entering the room, but this isn’t always possible; in many homes, the breaker panel is located in the basement. In these cases, proceed only if there is little/no standing water remaining.

Note: if you have to stand in water at any point to access your breaker panel, DO NOT – instead, call an electrician for assistance.

2) Determine the Source of the Flooding

Your next steps will depend somewhat on where the excess water is coming from. If there has been a large-scale flood in your area, this should be pretty obvious, but a water spill can also be the result of burst pipes, radiator leaks, backed-up drains, etc. If the water appears to be coming from somewhere within your home, try to shut off the source – and call a plumber for assistance if needed.

3) Move Affected Items Out

Any personal possessions you want to save should be allowed to dry out in a warm and well-ventilated place – outdoors might be the best option, provided it’s relatively sunny out. Give your stuff a good 48 hours to thoroughly dry, but recognize that not everything can necessarily be recovered. A damp basement is very inviting to fungal growth, so don’t delay or you risk having to toss out moldy and mildewy items.

4) Call a Flood Damage Repair Specialist

Even if you’re able to clean up all of the standing water (and sometimes there’s just too much), indoor flooding poses some real long-term dangers. Excess water in your walls or under the carpet creates the perfect conditions for wild mold growth, which – combined with bacteria-rich flood waters – poses a serious health risk for you and your family. The safest course of action is to call in a water damage specialist to dry out the basement, replace rotted or compromised wall sections, and disinfect the area.

SERVPRO of Fontana is proud to be the leader in Southern California flood damage repair. We’re available 24/7 and can work with your home insurance provider – call us today at (909) 357-4337.

How to Tell if Your Home has a Mold Problem

6/22/2017 (Permalink)

Discover How to Detect Mold

It’s every homeowner’s worst nightmare: a mold colony that quickly spreads throughout the house. Not only can mold cause structural damage and lower your home’s value, but exposure to this fungus can also be a serious health risk – especially for people who have a mold allergy.

If you suspect that there’s mold in your home, don’t delay. Some of the most common warning signs include:

Moisture Buildup

Water leaks and condensation problems aren’t direct symptoms of a mold infestation, but they do create a very inviting environment for spores to grow. Mold flourishes in damp areas, and you’d be shocked at how quickly it can appear – we often see early signs of growth within 24-48 hours of a flood.

Musty Odor

Since mold grows best in damp, dark spaces (ultraviolet light is harmful to it), it will often start to form within walls, behind major appliances, and in other out-of-the-way places. A pungent, musty smell is often one of the first indicators that it has entered your home. If this happens, you’ll definitely want to call a mold removal company before the problem spreads any further.

Visible Patches of Mold

Even visible areas can harbor mold growth, especially if they’re quite humid or the site of a recent water damage event. Spotting out-in-the-open mold usually isn’t too difficult. It tends to form scattered, fuzzy clumps on walls, floors, and ceilings. Household molds may range in color from white to gray-green to black (depending on species).

For mold removal services near Riverside, SERVPRO of Fontana is the name you can trust. Call us today at (909) 357-4337.

How to Fight Winter Mold Growth

6/22/2017 (Permalink)

How to Fight Winter Mold

Mold grows surprisingly well in the winter – at least indoors. As we insulate our homes and crank up the heat, we’re also trapping moisture and increasing the humidity. This creates the perfect environment for this nasty fungus to take root – but you don’t have to let it.

Here are a few of our top tips for fighting winter mold growth:

Keep Humidity in Check

If there’s enough moisture in the air, mold can thrive even without a clear source of liquid water. Humidity indoors often spikes in the winter months, but you can control things a bit by placing one or more dehumidifiers throughout the house. These are especially effective in kitchens and bathrooms, where there tend to be higher local humidity levels.

Inspect Your Roof, Gutters, and Downspouts

Your roof, gutters, and downspouts are an important drainage system. They do more than just keep the rain off your head – they’re designed to funnel that water away from your home’s foundation and basement.

Problem is, autumn and winter debris (like twigs, leaves, and chunks of ice) can block up your gutters and downspouts. This can cause rainwater and snowmelt to back up into your home, or to drip down and erode the foundation. Ensure your drainage systems work properly all winter long by checking for blockages and clearing them out.

Clean and Vacuum Regularly

Frequent vacuuming and quickly drying up spilled water becomes even more important in the winter months. Pay attention to your basement and bathrooms in particular, as well as the area around the doors to outside.

With winters often full of snow and mud, you and your family/houseguests are likely to accidentally track debris inside, so be sure to keep your entryways especially clean. Even small amounts can serve as food for mold, and a damp, poorly lit area might as well be a welcome mat (which, by the way, you’ll want to wash as well).

For mold removal and water damage restoration services, call SERVPRO of Fontana today at (909) 357-4337.

5 Tips to Keep Your Garage from Flooding

5/16/2017 (Permalink)

5 Tips to Keep Your Garage from Flooding


When stormy weather or snowmelts cause floods to approach your home, your garage is usually one of the first places at risk. Without preventative measures, a flooded garage can easily cause thousands of dollars in damage – or worse.


Check out a few of our top tips to keep floodwaters safely out of your garage:


 


1) Improve Drainage Around Your Home


While public streets are fitted with drains that usually handle any overflow, they can easily be overwhelmed in a serious flood, causing water to back up onto your property. You can take steps to improve drainage immediately around your home by installing low-key French drains that route water underground and away from the house.


 


2) Maintain Your Home’s Weather-Stripping


Those little strips of rubber or vinyl at the bottom of your garage door serve an important purpose: they form a seal strong enough hold against moderate water pressure, and can prevent minor floods from entering your home. But weather-stripping does wear down over time, especially as it’s exposed to the elements. Check it for cracks or other signs of damage, and be prepared to replace it regularly.


 


3) Have Your Foundation Inspected


Water doesn’t need a grand entryway to get into your home – even the smallest crack in a foundation will do. And a slow groundwater drip can cause real damage over time, not to mention the threat posed by a sudden flash flood. These cracks are often barely visible, so if you have any concerns about your foundation, it’s best to call in a professional to do the inspection and repairs.


 


4) Install Flood Vents


As tough as garage doors may look, they aren’t built to withstand pressure – and raging floodwaters pack a lot of force. Flood vents allow a controlled flow of water to pass below your home, relieving pressure and preventing serious damage from occurring. If you live in a particularly flood-prone area, these may be a smart investment.


 


5) Set Up Barriers


It may not be the prettiest solution, but if a flood is approaching there’s no time to waste in setting up physical bariers. Sandbags are commonly used due to their low cost and high effectiveness, but you can often find inflatable or constructed alternatives at home supply stores.


Don’t let a little bad weather ruin your garage. For water damage restoration and repair, call SERVPRO of Fontana today at (909) 357-4337.

5 Ways to Prevent Spring Thaw Flooding

5/16/2017 (Permalink)

5 Ways to Prevent Spring Thaw Flooding

We don’t usually think of springtime as being stormy and wild, but it can actually bring some pretty intense weather. Heavy rains, combined with thawing snow (even from nearby mountains), carry the risk of sudden and severe flooding.

Here are a few simple steps you can take to protect your home from springtime floods:

1) Check Your Drainage Systems

All modern homes are built with water drainage in mind – but if the water has nowhere to go, it’ll back up right into your house. Check the nearby flood drains for any signs of blockages, as well as any floor drains you may have indoors (in the garage or laundry room, for instance). If your home has rooftop drains, don’t forget to take a look at those too.

 

2) Clear Out Your Gutters & Downspouts

Gutters and downspouts are also important parts of your drainage system – they prevent water from collecting on the roof, and route it away from the house’s foundation. And although you should check them at least a couple of times each year, it’s after autumn and winter that most blockages occur. Fallen leaves, twigs, snow, and ice chunks can all cause water to pool and seep into your home if not removed.

 

3) Install a Sump Pump

When water enters your basement – whether through an obvious flood or through slow leaking underground – there’s no time to waste in getting rid of it. Sump pumps protect your home by automatically activating when water is detected, and pumping it safely out of the area.

 

If you already have a sump pump at home, this is a great time to make sure the intake valve is clear and that the pump is working properly. You can test it by removing the lid, pouring some water into the crock, and ensuring that the device turns on and begins pumping.

 

4) Set Up a Water Alarm / Flood Sensor

This isn’t something a lot of people think about, but any homeowner would do well to install a water alarm, sometimes also referred to as a flood sensor. They work much like a fire alarm, alerting you immediately when unwanted water is detected in your home and before the damage can spiral out of control. These devices usually start at a very affordable $10-15 – a small price to pay for peace of mind.

 

5) Purchase Flood Insurance

When it comes to water damage, an ounce of prevention is worth a gallon of cure. But everyone gets caught off-guard sometimes, and having sufficient insurance makes the cure a lot easier to swallow. Make sure your home insurance policy covers flooding, especially if your home is in a flood-prone area.

For all of your water damage repair and restoration needs, contact SERVPRO of Fontana today at (909) 357-4337.

Flood Damage Repair in Anaheim Hills

5/8/2017 (Permalink)

This shows how we stripped out the damaged carpeting and affected areas of the wall.

Remember all the rainfall Southern California got back in January? These storms were so severe that they caused flooding in some areas – which brought us out to Anaheim Hills for one of our latest jobs.

The customer called up SERVPRO of Fontana to report heavy water damage to their house. Time was of the essence on this job, as the property was in escrow and the homeowner was (understandably) dreading the prospect of delays.

Our team arrived on scene to survey the damage. The January rainstorms had left the backyard flooded, and the water had entered the home, where it pooled in the recessed family room.

Not only was the carpeting soaked through, but the walls had also absorbed a lot of moisture. Floodwater can carry all sorts of harmful contaminants, including deadly bacteria and viruses – and if it’s allowed to settle, it can cause structural damage and invites mold to take root. In order to make the home safe again, the affected wood and carpeting would need to be replaced, and fast.

We quickly got to work at the source of the issue, containing and draining the water remaining in the yard. Even though the rains had passed and further flooding was unlikely, standing water still poses a structural risk to the house, as it can infiltrate the foundation and sheetrock.

Once the scene was contained, we stripped out the damaged carpeting and affected areas of the wall, and began using heavy-duty air movers to dry out the area. While the home dried, our technicians inspected it for mold and other harmful microbes. We needed to treat these with disinfectants before the house would be safe to live in once again.

Thanks to fast action and our expert team of water cleanup professionals, SERVPRO saved the day. Within just 5 days, the loss work was completed and the home was ready for repairs – and the owner was able to complete the property sale without any delays.

For water damage cleanup and restoration from the name you can trust, turn to SERVPRO of Fontana. Contact us today and let us know how we can help.

Bio-hazard Services

2/8/2016 (Permalink)

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies nationwide, SERVPRO of Fontana offers fast, reliable biohazard and crime scene cleanup and restoration services to residential and commercial property owners.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous enviroments.

SERVPRO professionals are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations. Equiped with necesary safety equipment and cleaning products, SERVPRO professionals help turn unsafe environments into clean, safe homes and offices, SERVPRO of Fontana can help with:

- Bloodborne Pathogens

- Crime Scene Residues

- Sewage Backups

- Black water Intrusions

- Mold Mitigation and Remediation

What is dry ice blasting?

2/3/2016 (Permalink)

Dry ice blasting is a revolutionary blasting method that uses dry ice pellets (CO2 in solid form) as the blasting material. The process is very enviromentally friendly and provides a fast and effective alternative to traditional methods of cleaning industrial prouction equipment.

Dry ice blasting is a 3 step process:

- Kinetic- when dry ice pellets are accelerated in jet of compressed air and strike a surface at the speed of sound, they crack and loosen the coating of the surface being treated.

- Thermal- The low temperature of dry ice pellets (-79C/-100F) makes the coating brittle, cracks it and loosens it. This allows dry ice to permeate the coating.

- Sublimation- dry ice penetrates the coating and immediately sublimes (passes directly from solid to vapor state) This results in 700- fold increase in volume, an explosive effect that lifts the coating off the surface.

Deodorization Equipment

2/2/2016 (Permalink)

- Ultra low volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that easily penetrates sites where odor-causing residues accumlate. The device can also be used to apply fungicides and disinfectants.

- Thermal Foggers dispense solvent-based products in large volume, dense fogs suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles.

Floods Strike Everywhere

1/26/2016 (Permalink)

Floods rank as one of the most common and widespread natural disasters in the U.S. Whether you live near a coastline , along city streets, in the mountains, near a river or even in the desert, there is a potential for suffering flood damage. In fact, nearly 25% of last year's claims paid by the National Flood insurance program (NFIP) were for policies in moderate to low-Risk Communities. According to the NFIP, houses in the U.S. have 26% chance of being damaged by a flood during the course of a 30- year mortgage, while businesses face similar risks by flooding. On average, floods cost $6 billion in annual losses in the U.S. The following are a few more little-known flood facts:

- Floods kill an average of 140 people per year in the U.S. making flooding the most deadly natural disaster.

- More than half of all fatalities during floods are auto are related, often the result of drivers misjudging the depth of water on a road and being swept away in a swiftly moving current.

- The principle causes of floods in the eastern U.S. are hurricanes and storms.

- The principle cause of floods in the western U.S. are snowmelt and rainstorms.

- Underpasses can be some of the most dangerous places during a flash flood - especially at night, when it's difficult to see.

Take Precautions

1/20/2016 (Permalink)

SERVPRO of Fontana handles water damage everyday and know prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property ha sustained a recent water damage, it is vital to remove excess water and dry the structure promptly. If there is an ongoing moisture problem in the building, it is important to be alert for:

- The presence of visible mold.

- Strong musty odors which may indicate mold is present.

- Any evidence of past moisture problems that might have caused undetected mold growth.

- Excessive Humidity.

These conditions may require the expertise of a qualified indoor air quality / environmental professional to inspect the building for mold growth and water damage problems. The environmental professional will provide a written protocol / report with his or her's recommendations on how the properly mitigate the damages if your property is contaminated with mold.

After The Storm

1/18/2016 (Permalink)

- Never drive through flooded roadways.

- Stay away from storm-damaged areas to keep from putting yourself at risk from the effects of severe thunderstorms.

- Continue to listen to a NOAA weather radio and television stations for updated information or instructions, as access to roads or some parts of the community may be blocked.

- Help people who may require special assistance, such as infants, children and the elderly or those with access or functional needs.

- Stay away from downed power lines and report them immediately.

- Watch your animals closely. Keep them under your direct control.

- If you have storm damage to your home or property, call your local SERVPRO franchise professional. Timely mitigation is key to minimize secondary damages caused by severe storms. 

During The Storm

1/14/2016 (Permalink)

- Use your battery-operated NOAA weather radio for updates from local officials.

- Avoid contact with corded phones. Use a corded phone only for emergencies. Cordless and cellular telephones are safe to use.

- Avoid contact with electrical equipment or cords. Unplug appliances and other electrical items such as computers and turn off air conditioners. Power surges from lightning can cause serious damage.

- Avoid contact with plumbing. Do not wash your hands, do not take a shower, do not wash dishes, and do not do laundary. Plumbing and bathroom fixtures conduct electricity.

- Stay away from windows and doors, and stay off porches.

- Do not lie on concrete floors and do not lean against concrete walls.

- Avoid natural lightning rods such as a tall, isolated tree in an open area.

- Avoid hilltops, open fields, the beach or boat on the water.

- Take shelter in a sturdy building. Avoid isolated sheds or other small structures in open areas.

- Avoid contact with anything metal-tractors, farm equipment, motorcycles, golf carts, golf clubs, and bicycles.

- If you are driving, try to safely exit the roadway and park. Stay in vehicle and turn on the emergency flashers until the heavy rain ends. Avoid touching metal ot other surfaces that coduct electricity in and outside the vehicle.

Emergency Supply Kit

1/12/2016 (Permalink)

**Recommended items to include in a basic emergency supply kit.

- Water (one gallon per person per day)

- Food (non-perishable 3-day supply)

- Manuel can opener

- Battery operated radio, preferably a NOAA Weather radio with tone alert and extra batteries

- Flashlight and extra batteries

- First aid kit

- Whistle to signal for help

- Clothing

- Dust masks and bandanas

- Plastic sheeting, garbage bags, and duct tape

- Wrench or pliers to turn off utilities

- Local maps

-Hygiene items

- Important documents such as copies of insurance policies, identification and account information

- Cash

- Fire extinguisher

- Mathches in a waterproof container

Before The Storm

1/11/2016 (Permalink)

- Begin preparing an emergency supply kit.

- Prepare a family communication plan.

- Contact SERVPRO of Fontana for details on an (ERP) Emergeny Ready Proagram.

- Remove dead rotting trees and branches that could fail and cause injury or damage during a severe thunderstorm.

- Postpone outdoor activites.

- Remember the 30/30 lightning rule : go indoors if, after seeing lightning, you cannot count to 30 before hearing thunder. Stay indoors for 30 minutes after hearing the last clap of thunder.

- Secure outdoor objects that could blow away or cause damage.

- Get inside a home, building, or hard top automobile. Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.

- Remember, rubber-soled shoes and rubber tires provide NO protection from lightning. However, the steel frame of a hard - topped vehicle provides increased protection if you are not touching metal.

- Shut windows and secure outside doors. If shutters are not available, close window blinds, shades, or curtains.

- Unplug any electronic equiment well before the storm arrives.

Environmental Professionals

1/7/2016 (Permalink)

Indoor air quality / environmental professionals evaluate the quality of the air inside a structure. Some specialize and are skilled in testing buildings for presence of mold. Using various testing devices, these professionals collect air and surface samples to compare the indoor spore count to the outdoor enviroment. If you have concerns about mold, the SERVPRO franchise professional can assist you in locating a qualified indor air quality / environmental professionals.

SERVPRO of Fontana professionals care about proper restoration of your structure. In most water damage situations excessive mold growth is not a problem SERVPRO of Fontana professionals can safely restore your building to pre-loss condition. The need to adress the presence of mold can only be determined by an on-site, indoor environmental inspection. Please keep in mind SERVPRO franchise professionals do not interpret insurance policies or coverage, you must consult your insurance company to determine the scope of policy coverage. 

FEMA WILDFIRE TIPS

1/5/2016 (Permalink)

When wildfire threatens:

- Wear protective clothing

- Take your emergency supply kit.

- Lock your home or business.

- Tell someonewhen you left and where you are going.

- Choose a route away from fire hazards.

- Close windows, vents, doors, blinds or noncombustible window coverings.

- Shut off all utilities, if possible.

- Open fireplace damper. Close fireplace screens.

- Move flammable furniture into the center of the home.

- Turn on a light in each room to increase the visibility of your home.

- Seal attic and ground vents with precut noncombustible coverings.

- Turn off propane tanks.

- Place combustible patio furniture inside.

- Set up a portable gasoline - powdered pump.

- Place lawn sprinklers on the roof near above ground fuel tanks.

- Wet or remove shrubs within 15 feet of the home or business.

- Gather fire tools.

Psychrometrics

12/30/2015 (Permalink)

Psychromrtrics is the study of the air and its properties. The properties of temperature, humidity, vapor pressure and dew point are measured to evaluate air conditions in the structure, enabling a SERVPRO professional to create the proper atmosphere for more efficient drying.

Water can damage materials in two ways: first, by absorption through direct contact with water; and second, absorption of moisture from the air. Measuring the moisture content of the air is critical to the drying process.

Restoration professionals must establish an enviorment favorable for drying. The restoration professional must also understand how to manipulate temperature and humidity levels to produce optimum drying conditions, without causing secondary damages through improper drying processes.

Types of water

12/30/2015 (Permalink)

*examples

- Clean Water- Broken pipe, icemaker, drain overflow no waste or contaminants.

- Gray Water- Washing machine, dishwasher, roof leak some soils and contaminants.

- Black Water- Raw sewage, floods high degree of waste and contaminants.

Facts about lead

12/29/2015 (Permalink)

- Lead - based paint was used in more than 38 million homes until it was banned for residential use in 1978.

- Lead can affect children's brains and developing nervous systems, causing reduced IQ, learning disabilities and behavioral problems.

- Even children who seem healthy can have levels of lead in their bodies.

- Lead is also harmful to adults and the elderly.

- Lead in dust is the most common way people are exposed to lead. People can also get lead in their bodies from lead in soil or paint chips. Lead dust is often invisible.

- Projects that disturb lead - based paint can create dust and endanger you and your family.

- In most cases, lead - based paint that is in good condition is not a hazard. 

Air Moving Equipment

12/17/2015 (Permalink)

Air movers are used in water damage restoration to enhance evaporation at the surface level, thereby reducing dry time. As airflow at the surface level increases, the moisture in the air increases. The moisture is then eliminated via the use of dehumidification equipment.

- SERVPRO

Contents Cleaning

12/16/2015 (Permalink)

*FIRE DAMAGE

On fire damage claims all of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies and upholstery. SERVPRO professionals begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate. SERVPRO professionals can provide wet or dry cleaning services. Additionally, all the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, bric-a-brac and much more. Finally, SERVPRO can provide an inventory list of all "to be claimed" items if requested.

Fire Structural Cleaning

12/10/2015 (Permalink)

After a smoke or fire damage, ceilings, walls, woodwork, carpeting and floors will often need a thorough cleaning. SERVPRO OF FONTANA will pretest to determine the extent of damage, and then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found in your structure. Depending on the amount of soot, SERVPRO may even be able to reduce the cost of recovery by cleaning lighter soot deposits found on some surfaces, eliminating the expense incurred with painting or refinishing. In other cases, SERVPRO will clean to "prepare for painting". This process deodorizes and ensures the new paint will adhere properly to the surface.

- SERVPRO

Tips for preventing frozen pipes

12/7/2015 (Permalink)

- Winterize your home by insulating walls and attics, caulking and weather - stripping doors and windows, and installing storm windows or covering windows with plastic.

- Check the insulation around your pipes in crawl places and attics.

- Insulate pipes with insulation or newspapers and plastic.

- Allow faucets to drip a little during cold weather to avoid freezing.

- Keep your thermostat set at the same temperature both day and night. Drops in temperature are more common overnight.

- Leave cabinet doors open under sinks.

Contaminated Water Do's & Dont's

12/4/2015 (Permalink)

DO:

- Avoid all contact with sewage and items contaminated by sewage.

- Wash your hands thoroughly after contact with contaminated items.

- Contact a service professional.

DONT:

- Spread contaminated water by walking unnecessarily on damaged or wet areas.

- Turn on the HVAC system if there is a possibility of spreading contaminated air.

- Use household fans to dry the structure and spread contaminants.

- Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

-SERVPRO

Dehumidification Equipment

12/4/2015 (Permalink)

By extracting water vapor from the air, dehumidifiers lower the relative humidity, which in turn increases the rate of evaporation. In a water damaged structure, dehumidifiers pull in the moist, humid air then discharge dry, warm air. The dry air acts like a sponge, absorbing moisture from wet materials. SERVPRO Franchise professionals use two types of dehumidifiers.

** Refrigerant dehumidifiers - work similarly to air conditioners.

** Desiccant Dehumidifiers - use chemicals called desiccants that readily absorb moisture from the air. 

-SERVPRO

Who is SERVPRO?

12/4/2015 (Permalink)

SERVPRO is a Franchise company with over 40 years of leadership in cleanup and restoration. Our track record of results has earned us the trust of the insurance industry, countless home owners, and government agencies.

You may be aware that your local "SERVPRO OF FONTANA" is part of a Franchise system that has been helping make fire and water damage "Like it never even happened" since 1969. But did you know that the system has grown to include more than 1,650 Franchises nationwide in 48 states? SERVPRO OF  FONTANA is just a tip of the bright green iceberg.

Wherever there is a house full of water or an office full of smoke, you can count on SERVPRO Franchise proessionals to respond quickly.

-SERVPRO 

Water Heater Maintenance Tips

12/3/2015 (Permalink)

* Before doing any maintenance on your water heater, shut off the power at the service panel.

* Once every three months, drain one gallon of water from the tank. If you have hard water, do this every month to reduce sediment collecting in the bottom of the tank.

* Once every two years, have your water heater inpected by a service technician.

* Once every five years, have a service technician replace the anode rod.

- SERVPRO

SERVPRO Response Guidelines

12/2/2015 (Permalink)

* 1-4-8 Service response guidelines.

1- Within one hour from notice of loss, a SERVPRO professional  

     will contact you to service arrangements.

4- Within four hours of loss notification, a SERVPRO professional 

    will be on-site to start mitigation services.

8- Within eight business hours of on-site arrival, a verbal  

    briefing of the scope of work will be communicated to the

    appropriate person.

**** Exceptions may apply under certain conditions, such as local catastrophic event or storm situation. 

- SERVPRO

Fire Damage Tips For Insured

12/1/2015 (Permalink)

-Limit movement in the home to prevent further damage.

-Place dry, colorfast towels or old linens on carpeted traffic areas to prevent more soiling.

-If electricity is off, empty freezer and refrigerator and prop doors open.

-Wipe soot from chrome on kitchen and bathroom faucets and appliances then protect with light coating of lubricant.

-Do not attempt to wash any walls or painted surfaces without first contacting a professional.

-Do not attempt to shampoo carpet or upholstered furniture without first consulting with a professional.

-Do not attempt to clean any electrical appliances that may have been close to fire or water without consulting a repair service professional. 

-Have an emergency ready plan in place.

- SERVPRO

Water damage documentation

11/25/2015 (Permalink)

If at some point you experience a water damage claim, one of the first things you should focus on is documentation. We encourage our clients to take extensive documentation for several reason.

If proper documentation isn't taken, your insurance carrier may be hesitant to offer you the appropriate payouts that are necessary to cover the costs of the damages. Proper documentation increases the likelihood that you get reimbursed the right amount from the insurance carrier.

Before any mitigation services begin, first document all activity from beginning to end. Be sure to put together a comprehensive list of all damaged property such as personal items and structural. In addition, explain in detail the extent of the damage. Include as many photographs and recorded videos as possible.

The second aspect of the documentation process is to gather all paper documentation such as receipts, serial numbers, models, and brand names related to those damaged items. 

By following these steps, you will have the proper documentation to present to your insurance carrier to get paid the proper payouts.

- SERVPRO

Emergency water damage tips for insured.

11/25/2015 (Permalink)

*These tips are for clean water situations only.

-shut off water source.

-remove excess water by mopping or blotting.

-remove and prop up wet upholstery cushions for even drying.

-place foil or wood blocks under furniture legs.

-hang furs and leather goods seperately at room temp.

-remove oriental or other colored rugs from wet carpeting.

-do not use regular vacuum to remove water.

-do not turn on ceiling fixtures if ceilig is wet, and keep out of areas where ceilings are sagging from reatined water.

-do not leave books, magazines or other colored items on wet carpeting.

-have emergency ready plan in place. 

- SERVPRO

El Nino Tips

11/24/2015 (Permalink)

After several years of drought, California could soon be contending with an extremely wet winter as one of the strongest El Niño’s on record is brewing in the Pacific Ocean. Here are five tips for preparing for the possibility of a season of heavy winter storms.

1. Have any trees that appear weakened by drought inspected by arborist. In a case of high winds, downed trees and branches can knock out power or seriously damage homes and other personal property.

2. Have all necessary roof repairs made before the rain starts.

3. Make sure to maintain and clear all gutters of all debris.

4. Contact your insurance agent or broker to discuss flood insurance. Homeowner’s policies typically do not cover flood damages.

5. Be prepared and have an emergency ready plan in place. 

- SERVPRO

Garage Fire in Fontana, CA

11/19/2013 (Permalink)

This garage was fire damaged from a floor fan that caught fire. SERVPRO of Fontana was called to save the day.

A fan caught fire in a garage in Fontana, CA.  This picture shows the soot on walls and contents after the fire had been put out.

SERVPRO of Fontana was called in to clean up all the damages caused by this fire.  The homeowner was so happy, she said, "The garage had never been this clean in the 40 years that I've owned this property.....thank you SERVPRO".

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